[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added Regression By||Caolán McNamara Keywords|bibisectRequest |bibisected, bisected See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=15 ||1107 --- Comment #21 from Stéphane Guillou (stragu) --- (In reply to Lee from comment #19) > Does this bibisection help find the bug? > I was using repository linux-64-7.5 This is great, thank you for bibisecting it! The result matches what I suggested in comment 18, the issue started at: commit 6005aeca4416eb0d583fd12ab837afa91d9d18ec author Caolán McNamara Wed Sep 21 22:22:38 2022 +0200 committer Caolán McNamara Thu Sep 22 19:40:02 2022 +0200 tdf#151107 swap job orientation if paper matching swapped width/height if we eventually are forced to pick a final paper size which has the orthogonal orientation than that requested, then swap the orientation of the jobdata too and re-init the orientation to defaults in Printer::SetPaperSizeUser when we set a new user paper size rather than keeping the orig Reviewed-on: https://gerrit.libreoffice.org/c/core/+/140358 Caolán, what do you think? -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #20 from Lee <92ma...@gmail.com> --- The reference in comment 17 to comment 19 should have been to comment 15 -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #19 from Lee <92ma...@gmail.com> --- Does this bibisection help find the bug? I was using repository linux-64-7.5 fd0996ef355d3b2a3e87be9390acdee24c2b2e2c is the first bad commit commit fd0996ef355d3b2a3e87be9390acdee24c2b2e2c Author: Jenkins Build User Date: Thu Sep 22 19:45:04 2022 +0200 source sha:6005aeca4416eb0d583fd12ab837afa91d9d18ec source sha:6005aeca4416eb0d583fd12ab837afa91d9d18ec instdir/program/libvcllo.so | Bin 19250264 -> 19250360 bytes instdir/program/setuprc | 2 +- instdir/program/versionrc | 2 +- 3 files changed, 2 insertions(+), 2 deletions(-) -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added CC||caolan.mcnamara@collabora.c ||om Version|7.4.7.2 release |7.5.0.3 release --- Comment #18 from Stéphane Guillou (stragu) --- Caolán, I see bug 151107 and associated commits. Wondering if you have an idea or some hints for Lee and dreamchaser to find out more? -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #17 from Lee <92ma...@gmail.com> --- My comment #13 is incorrect. Somehow I got my versions crossed. I have again verified that the problem begins with 7.5.0.0 Alpha1. Comment #19 asks me to try some other application - No other application is exhibiting this twist of the page. I just printed my firefox home page correctly minutes after again verifying that 7.5.0.0 Alpha1 unexpectedly prints 'twisted' ie. sideways. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Xisco Faulí changed: What|Removed |Added CC||xiscofa...@libreoffice.org --- Comment #15 from Xisco Faulí --- (In reply to Lee from comment #13) > I thought I had previously noticed the failure starting with 7.5.0.0. With > Ubuntu 24.04, this error is present back to 7.4.7.2. 7.3.7.2 works > correctly. It is possible I failed to try version 7.4.7.2 when I wrote up > this bug. It has always failed at 7.5.0.0 and beyond. It is still working > correctly when using 7.3.7.2 or before. Hi Lee, Could you please check with another application other than LibreOffice ? I'm wondering whether this is a problem in LibreOffice itself or somewhere else, since you could initially reproduce it from 7.5 and beyond and now you can also reproduce it with LibreOffice 7.4... -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added URL||https://ask.libreoffice.org ||/t/portrait-prints-in-lands ||cape-on-epson-3880/99616 --- Comment #14 from Stéphane Guillou (stragu) --- If one of the users affected could have a go at bibisecting when exactly the issue started, it would be very much appreciated. https://wiki.documentfoundation.org/QA/Bibisect/Linux Lee, you say: - 7.4.6.2 not affected in comment 0 - 7.4.7.2 has the bug in comment 13 That means the culprit could be one of these fixes: - RC1: https://wiki.documentfoundation.org/Releases/7.4.7/RC1 - RC2: https://wiki.documentfoundation.org/Releases/7.4.7/RC2 I don't see anything obvious listed. Nothing obvious either with: git log libreoffice-7.4.6.2..libreoffice-7.4.7.2 --grep=print -i -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Aron Budea changed: What|Removed |Added Priority|medium |high Keywords||bibisectRequest, regression Severity|normal |major -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Lee <92ma...@gmail.com> changed: What|Removed |Added Version|7.5.0.0 alpha1+ |7.4.7.2 release --- Comment #13 from Lee <92ma...@gmail.com> --- I thought I had previously noticed the failure starting with 7.5.0.0. With Ubuntu 24.04, this error is present back to 7.4.7.2. 7.3.7.2 works correctly. It is possible I failed to try version 7.4.7.2 when I wrote up this bug. It has always failed at 7.5.0.0 and beyond. It is still working correctly when using 7.3.7.2 or before. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 BogdanB changed: What|Removed |Added Blocks||108800 CC||buzea.bog...@libreoffice.or ||g Referenced Bugs: https://bugs.documentfoundation.org/show_bug.cgi?id=108800 [Bug 108800] [META] Print related issues -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #12 from Ismo --- I have the same problem with LibreOffice 7.6.5.2 on Kubuntu 23.10 with Epson Stylus Pro 3880 printer with CUPS and Gutenprint v5.3.4 driver. A portrait page on A4 paper prints out as landscape. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #11 from Lee <92ma...@gmail.com> --- Now that a second person has reported they too have the problem, I have changed status from unconfirmed to new. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Lee <92ma...@gmail.com> changed: What|Removed |Added Status|UNCONFIRMED |NEW Ever confirmed|0 |1 --- Comment #10 from Lee <92ma...@gmail.com> --- (In reply to libreoffice from comment #9) > On my Epson 3880, 11x14 still prints as landscape, but 11x17 (tabloid) > prints correctly. Exactly the same as observed using Canon iX6820. tabloid prints correctly however all smaller sizes are incorrect, including letter, legal and quarter sheets (4.25 x 5.5). -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #9 from libreoff...@dreamchaser.org --- On my Epson 3880, 11x14 still prints as landscape, but 11x17 (tabloid) prints correctly. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #8 from Lee <92ma...@gmail.com> --- I see this evening someone has made a comment elsewhere they too have the problem. https://ask.libreoffice.org/t/portrait-prints-in-landscape-on-epson-3880/99616 My printers are Canon iX6820s. This other person apparently has an Epson 3880. This suggests the problem is not specific to a brand of printers. Reviewing the specs of an Epson 3880 says it can handle 17x22 paper - approximately what a Canon iX6820 can also do. This suggests the bug can only be observed using standard office paper on printers capable of handling tabloid size paper. If I do print to tabloid size paper, it is done correctly. -- You are receiving this mail because: You are the assignee for the bug.
[Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 libreoff...@dreamchaser.org changed: What|Removed |Added CC||libreoff...@dreamchaser.org --- Comment #7 from libreoff...@dreamchaser.org --- I see this as well. See https://ask.libreoffice.org/t/portrait-prints-in-landscape-on-epson-3880/99616/2 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #6 from Lee <92ma...@gmail.com> --- My printer is able to handle paper up to about 13 inches across. If I select tabloid page side (11x17), the page prints correctly. I wondered if this was because the printer cannot print 17 inches across a page. I also tried a legal size page - failed on that one even though 14 inches is too wide for my printer. I have no idea why tabloid portrait would print correctly but both legal and letter sizes do not. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 --- Comment #5 from Lee <92ma...@gmail.com> --- In my latest test as per the request of comment 3 - The physical page was printed portrait on a sheet of 8.5 x 11 paper HOWEVER, In order to get this correctly orientated page the paper was inserted into the printer sideways, that is, the paper was inserted so that it is wider than it is long (11 inches wide and 8.5 inches long). The Canon iX6820 is capable of handling tabloid size paper. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Lee <92ma...@gmail.com> changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #4 from Lee <92ma...@gmail.com> --- (In reply to Stéphane Guillou (stragu) from comment #3) > Could you please also test with a new profile or in Safe Mode to see if the > issue persists? (Help > Restard in safe mode) In short - no change, problem persists as of 7.5 In response to your request, my test efforts were with version 7.5.0.0.alph1, which is the first [oldest] version to introduce this problem. Prior to testing, I set aside everything in ~.config/libreoffice/4 by renaming it. I noticed that 7.5.0.0.alph1 was using ~/user instead. I also renamed ~/user. With this done, libreoffice was started with a fresh profile. The problem was no different. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=15 ||4959 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=15 ||4993 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #3 from Stéphane Guillou (stragu) --- Could you please also test with a new profile or in Safe Mode to see if the issue persists? (Help > Restard in safe mode) -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Lee <92ma...@gmail.com> changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED --- Comment #2 from Lee <92ma...@gmail.com> --- 1. If printed as a PDF, all is well portrait is portrait. It's when selecting a real printer that the problem is observed. 2. This is happening on every version I've tried since the 7.5.0.0 (alpha). The lastest version I have is something like 7.6.0. 3. This is happening on my XUbuntu 22.04 and on my XUbuntu 23.04. 4. Print drivers: 22.04 was probably set sometime last summer. The other system (23.04) has got to be less than a week old since XUbuntu 23.04 is the April 2023 release of Ubuntu. Both systems produce the same result. 5. The printers (there are two of them) are Canon Pixma iX6820. The iX6820 is usually used for routine 8-1/2 x 11 printing. It is capable of printing paper up to 13 inches wide and 22 inches long. I sometimes do print on tabloid (11x17) paper. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 154975] All printing is in landscape format
https://bugs.documentfoundation.org/show_bug.cgi?id=154975 Stéphane Guillou (stragu) changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||stephane.guillou@libreoffic ||e.org Ever confirmed|0 |1 Component|LibreOffice |Printing and PDF export --- Comment #1 from Stéphane Guillou (stragu) --- I could not reproduce on Ubuntu 20.04 with GNOME 3.36.8 and: Version: 7.5.3.1 (X86_64) / LibreOffice Community Build ID: d29ee673721b12c92b3de9b9663473211414f0db CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: en-AU (en_AU.UTF-8); UI: en-US Calc: threaded What I did: 1. New document, write some text 2. Format > Page Style > Page > Format: Letter 3. File > Print > Print to File, with Orientation Portrait or Automatic Resulting PDF is in portrait mode, as expected. Lee, please provide more information: - Details copied from Help > About LibreOffice (as issue can be linked to locale) - Printer model Please also check that you've got the latest printer drivers. -- You are receiving this mail because: You are the assignee for the bug.
