Hello *SMers, Just a quick question out there for all of you. I am currently receiving tape drive failures when trying to check in and out tapes, also during our nightly archive. They have been increasing during the last few months. My environment is Magstar 3570, 2 drives. I am currently running TSM 4.1.2.0 on AIX 4.3.3. I have been cleaning the drives regularly, but am not sure if I should be IBM involved or not. One of the main problems is that when the drive gets the error, the drive does not reset. It could be the tapes causing the problems, but the drives are still not resetting. Just yesterday someone was checking in tapes and loaded the wrong one, but the drive failed due wrong tape being mounted. Then the drive did not reset itself. Is there anything that I can do without calling IBM to see if I can get this fixed?
Thanks in advance, Bill Wheeler PDM Administrator La-Z-Boy Incorporated (734) 242-1444 x 6170