Hello,
I'm having some trouble trying to upload click conversions using the api.
The error I'm receiving is:
*This customer does not have an import conversion action that matches the
conversion action provided*
Let me provide me some context as how we've come to receive this error.
Our account structure:
- Manager
- Sub Manager
- Account 1
- Account 2
Some notes:
- We use the *Manager* accounts id as *customerId.*
- The import from clicks conversion action is configured under the
*Manager.*
- For testing purposes we've generated a *gclid* from a campaign that
does not use cross account actions.
*Authentication and client setup*
The $loginCustomerId corresponds with the Manager id formatted to int.
---
$oAuth2Credential = (new
\Google\Ads\GoogleAds\Lib\OAuth2TokenBuilder())->from($configuration)->build();
$googleAdsClient = (new GoogleAdsClientBuilder())
->withOAuth2Credential($oAuth2Credential)
->withDeveloperToken($developerToken)
->withLoginCustomerId($loginCustomerId)
->build()
;
*Retrieving the action through the api*
Because of the error I made an attempt to fetch the action through the api
to make sure that we're using the correct customerId and actionId.
---
*$action =
$googleAdsClient->getConversionActionServiceClient()->getConversionAction(ResourceNames::forConversionAction($loginCustomerId,
$actionId));echo $action->getOwnerCustomer(); // Same as
$loginCustomerIdecho $action->getId(); // Same as $actionId*
*Uploading click conversion*
The following snippet attempts to upload the conversion. The
$loginCustomerId and $actionId haven't changed from the snippets above.
*---*
*$clickConversion = new ClickConversion([ 'gclid' => 'Generated gclid
from Account 1', 'conversion_action' =>
ResourceNames::forConversionAction($loginCustomerId, $actionId),
'conversion_value' => 0.01, 'conversion_date_time' => (new
\DateTime())->format('Y-m-d H:i:sP'), 'currency_code' => 'EUR',]);*
*$uploadClient =
$googleAdsClient->getConversionUploadServiceClient();$response =
$uploadClient->uploadClickConversions($loginCustomerId, [$clickConversion],
true);*
The documentation
<https://developers.google.com/google-ads/api/docs/conversions/upload-clicks#uploading_clickconversion>
has a lot of criteria that must be in place for this in order to work and
I've been trying to make sense of them all. I'm just going to duplicate
them here, and write down my comments.
- The ConversionActionType is UPLOAD_CLICKS
<https://developers.google.com/google-ads/api/reference/rpc/v9/ConversionActionTypeEnum.ConversionActionType#upload_clicks>
.
- $action->getType() returns 7 === UPLOAD_CLICKS.
- The status
<https://developers.google.com/google-ads/api/reference/rpc/v9/ConversionAction#status>
of
the ConversionAction is ENABLED.
- It's enabled in the UI dashboard.
- The ConversionAction exists in the effective conversion account of the
click's Google Ads account.
- This one has me doubting - the click comes from a account that does
not have cross-account conversions enabled, but is still using it's own
conversion goals pulled from Google Analytics.
- At the *time of the click*, conversion tracking was enabled in the
effective
conversion account
<https://developers.google.com/google-ads/api/docs/conversions/overview#effective_conversion_account>
of
the click's Google Ads account.
- I'm not sure what this means - help?
- Starting with v8 of the Google Ads API, the customer_id of the
UploadClickConversionsRequest
<https://developers.google.com/google-ads/api/reference/rpc/v9/UploadClickConversionsRequest>
must
be the customer ID of the owner_customer of each click conversion's
conversion_action
<https://developers.google.com/google-ads/api/reference/rpc/v9/ClickConversion#conversion_action>
.
- The action's owner is the same as our $loginCustomerId.
I'm having the idea that the account from which the click originated needs
to have cross account tracking configured for this to work properly? Could
someone please confirm this that this is a problem?
--
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