Make sure they are not using double NAT. Many ISPs these days send their subscribers a "modem" that in reality is a router.
Also if you can post the PAP2 configuration. I hope you are using provisioning.. too bad Linksys makes it possible to obtain that information. On Mon, Oct 6, 2008 at 12:40 PM, Steve Anness <[EMAIL PROTECTED]> wrote: > I am using NAT so the ATAs are configured with a proxy server. Qualify is > set to yes. Here is what is happening. After they plug in the ATA on the > otherside, and things register and I can call and they can call. After > several minutes I try to call and then get the "no-service" message. This > is with Qualify=yes. > > -- Executing [EMAIL PROTECTED]:1] Set("SIP/10.10.30.213-b7823fc0", > "CDR(accountcode)=Hiramine") in new stack > -- Executing [EMAIL PROTECTED]:2] Set("SIP/10.10.30.213-b7823fc0", > "CALLERID(all)=(Hiramine) "" <2545239280>") in new stack > -- Executing [EMAIL PROTECTED]:3] Dial("SIP/10.10.30.213-b7823fc0", > "SIP/17110-1&SIP/17112-1|20| w") in new stack > [Oct 6 14:43:17] WARNING[11094]: app_dial.c:1196 dial_exec_full: Unable to > create channel of type 'SIP' (cause 3 - No route to destination) > [Oct 6 14:43:17] WARNING[11094]: app_dial.c:1196 dial_exec_full: Unable to > create channel of type 'SIP' (cause 3 - No route to destination) > == Everyone is busy/congested at this time (2:0/0/2) > -- Executing [EMAIL PROTECTED]:4] > Playback("SIP/10.10.30.213-b7823fc0", "ss-noservice") in new stack > > If qualify is equal to no, then it just trys to ring, I get no errors it > just keeps trying (except the phone doesn't actually ring). > > I just wrote an email to find out more about their network settings there. > To see if the ATAs are actually getting a private or public address. If > they are getting a public address I suppose I can just set NAT=no and as > long as I can ping the public address and port 5060 isn't blocked by a > firewall than I should be able to resolve these issues. > > Thanks for your time. > > Steve Anness > > > > On 10/6/08 2:20 PM, "Jerry Jones" <[EMAIL PROTECTED]> wrote: > > > On Oct 6, 2008, at 1:53 PM, Steve Anness wrote: > > I know I have asked about this before, but I thought that I would ask again > with some more detail and maybe someone will have an idea. This is my first > time to be setting up an asterisk server and I have a server running. I > sent Linksys PAP2T's to several remote users. Only one out of the four > users actually work like they should. One of the other users I am assuming > is behind a firewall on his wireless router and needs to open up the proper > ports. However, I have two users in New York on a DSL connection and I > can't understand why things are happening like they are. > > Here Is the situation. Both users can plug in their ATAs and I can watch > the server output, they register and then they can make calls and I can call > them. Some time later (usually within minutes) the ATAs show to be > "unreachable" and I can no longer call; however, they can still make calls. > > > do you have qualify=yes ?? > Is asterisk on a public IP? > > > > ________________________________ > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2008 - September 22 - 25 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users