It is a problem with Windows mobile phones as well, there is *NO* way to dial a number e.g. 800-CALL-ATT. On my Nokia S60 phone (E71) I can dial the number but it is not possible to dial letters when the call is connected.
This affects everyone. When I call American Express it asks me to enter my mother's maiden name, which is not possible for me. On Thu, Jul 2, 2009 at 10:53, JR Richardson<jmr.richard...@gmail.com> wrote: > Hi All, > > A couple of customers called complaining that folks were dialing into > their PBX trying to use the Directory to locate users, from a > Blackberry, and getting frustrated due to the incompatibility of > dialing alpha characters on the the qwerty keyboard and not getting > through. > > The issue of course is the Directory application only recognizes > numeric digit tones, not alpha characters (not sure is there is > actually tones generated when the alpha characters are pressed, it > just doesn't work). > > Anyhow, on the Blackberry, when you hold down the Alt key and press > the alpha character, the device sends out the correct digit tone > associated with that character, like on a regular phone keypad. > > That is how folks can use a Blackberry effectively with the PBX > Directory application. > > Hope this helps. > > JR > -- > JR Richardson > Engineering for the Masses > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users