No problem Louis...Even though in recent times I've been kind of a jerk about people not reading the documentation, I've been trying to return to my original personality on this list, a helpful member of the community. :-[
On 3/29/2011 12:47 AM, Louis Carreiro wrote: > Wow... completely missed that. It was right there in the text. Sorry and > thanks Sherwood! > > -----Original Message----- > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Sherwood McGowan > Sent: Monday, March 28, 2011 11:07 AM > To: asterisk-users@lists.digium.com > Subject: Re: [asterisk-users] DTMF input while waiting in queue... > > On 3/28/2011 7:54 AM, Louis Carreiro wrote: >> Hey all! >> >> I'm trying to figure out how to have a queue accept an inbound >> caller's key press to action on. At first I'm just trying to implement >> a "Press 1 to leave a voice mail" announced and at any time in the >> queue, the user can press 1 and go to the queue's voicemail. Later I'd >> like to have it accept "Press 1 if this is an x issue, press 2 if this >> a y problem" and I'll have UserEvent's generated for the press. >> > *snip* > > In your queues.conf, in the definition for 1820, add the following: > > context=queue1820-exit > > Then, in your dialplan create a new context: > > [queue1820-exit] > exten => 1,1,Noop(Caller Pressed 1 to leave a voicemail) > exten => 1,n,Voicemail(<voicemailbox>,<theoptionsyouwant>) > exten => 1,n,Hangup > > > That should get you started...Read about the "context" configuration > option here: > http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf > > Cheers! > -- Sherwood McGowan <sherwood.mcgo...@gmail.com> Carrier, ITSP, Call Center, and PBX Solutions Consultant -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users