And how would you have this working together with Asterisk queueing? I have seen solutions like this using agent pauses and then making everyithing happen outside the normal ACD flow, but it's a bit of a hack.... l.
2013/1/22 Danny Nicholas <da...@debsinc.com> > For just the messaging part, you should be able to use wget or curl to > interface and create messages. You might have to go a little "higher > level" > like C or Perl, but it sounds very doable. > > -----Original Message----- > From: asterisk-users-boun...@lists.digium.com > [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of bilal > ghayyad > Sent: Tuesday, January 22, 2013 4:27 PM > To: asterisk-users@lists.digium.com > Subject: [asterisk-users] Integration with Social Media, Email and Web call > center > > Dears; > > Can someone advise me where to find a technology (open source) that let us > able to integrate with social media like whatsapp and facebook? And use > this > in call center (queuing the messages and routing it for agent)? > > Anyone give me a light to start? > > Regards > Bilal > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New > to > Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Loway - home of QueueMetrics - http://queuemetrics.com Test-drive WombatDialer beta @ http://wombatdialer.com
-- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users