Thank you Kevin, I've looked at your solution and while I agree it's not ideal it does appear to be something that might work for me.
I'll see if I can maybe backport the QUEUE_MEMBER stuff to 1.8 from 11. I'm also exploring an idea with a co-worker of using an AMI listener that will fire off actions in response to the member being paused and doing things that way. I looked at parsing the log but sadly the log uses the Member Name in the log instead of the actual device so I don't have a way of knowing what handset they are logged into the queue from. On Wed, Mar 25, 2015 at 12:13 PM, Kevin Larsen < kevin.lar...@pioneerballoon.com> wrote: > > First, let me say I feel dirty for even posting this. It is probably far > from ideal, but it does get the job done. I had the same issue. Also, I am > using Asterisk 11. I just looked and it doesn't appear that the > QUEUE_MEMBER function supports the paused option in 1.8. To be honest, I am > not sure if there is a good replacement for what I have done below in the > 1.8 series. > > It isn't elegant and if you have a lot of queues/queue members to check, > it will constitute a lot of looping, but it does work. Like you, I would > like to have a way to check the pause status of a member easier. If the > queue application could call a subroutine with it autopaused someone, that > would actually make an elegant solution, but for now, this was the way I > could see to do it. > > You could maybe call a script that would parse the queue_log file looking > for an agents status and pass that back into the dialplan. > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects. ---Heinlein
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