I think in a same way.

Or you can run *"sip set debug on*" on asterisk console to enable sip debugging.

Att,
Hélvio Junior
SafeId - Gestão de identidades e Acessos
+55 41 | 9893-2694, single-sign-on.com.br
helvio.jun...@safetrend.com.br

On 25/04/2015 18:05, Abdenasser Ghomri wrote:
Hi,

Try as a first step a tcpdump capture to verify if the softphone is actually sending the register message to the server.

For me it seems like the softphone is not able to reach the server !

Best Regards,

On Fri, Apr 24, 2015 at 10:55 AM, Helvio Junior <helvio.lis...@gmail.com <mailto:helvio.lis...@gmail.com>> wrote:

    Hi Akhilesh,

    SIP protocol use port 5060 (default) and many other ports to
    stablish calls. You need to check if there is AWS firewall rule
    that allow your communication from your client external IP and
    your AWS host.

    Also, think in use IAX intead of SIP, because SIP protocol has
    many trouble when used with NAT, also IAX protocol use only one
    port (4569) to everything. When i need allow external clients
    (throught NAT or not) i used to use IAX.

    If you want i can help you in your environment (SIP or IAX).

    Att,
    Hélvio Junior
    SafeId - Gestão de identidades e Acessos
    +55 41 | 9893-2694, single-sign-on.com.br
    <http://single-sign-on.com.br>
    helvio.jun...@safetrend.com.br <mailto:helvio.jun...@safetrend.com.br>

    On 24/04/2015 06:35, akhilesh chand wrote:

        Hi Guenther,

        Thanks for ur reply I have concern from long time I'm not able
        to login through softphone with AWS Cloud.Please let me know
        is there any document or guide line for the same.



        Regards
        Akhilesh



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