On Tue, Dec 22, 2015 at 3:48 AM, <pierre.guy...@orange.com> wrote: > Hello, > > I have a problem related to the Asterisk CLI, when I enter "asterisk -rv", > it cannot display the Asterisk CLI and instaed, I have this message "Unable > to connect to remote asterisk (does /var/run/asterisk.ctl exist?)." > > When I check with "locate asterisk.ctl", it is indeed in the repertory > "/var/run/". > > So after searching I have found we can enter "ps -A | grep asterisk" in > order to find an asterisk "ghost" running and then kill it, and I have > found: > > > > 1474 ? 00:00:14 asterisk > 1615 pts/3 00:00:13 asterisk > 31411 ? 00:00:00 safe_asterisk > 31414 ? 01:08:53 asterisk > > > > I don't know if it's the case and which one of these I should kill? > > > > Furthermore, I can access to the CLI with “asterisk –cv” but I often got > the following warning : “db.c:288 db_execute_sql: Error executing SQL > (COMMIT): database is locked”. > > Otherwise, is there another way to fix my problem? > > Thank you in advance! >
I would suspect that you have installed Asterisk in such a fashion that a particular user or user with certain permissions is required to access the /var/run directory, as well as other directories Asterisk uses (such as where it stores the AstDB). You are then probably running the safe_asterisk script under a user without sufficient permissions, and/or running/invoking the Asterisk CLI (via "asterisk -rv") as a user with insufficient permissions. I would double check: (1) What user/groups own the various Asterisk directories (specified in your asterisk.conf) (2) What user/group you are running the safe_asterisk script under (3) What user/group you are running as when you attempt to connect to Asterisk -- Matthew Jordan Digium, Inc. | Director of Technology 445 Jan Davis Drive NW - Huntsville, AL 35806 - USA Check us out at: http://digium.com & http://asterisk.org
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