Hello Gerald How to do RMA ? I am in Shanghai
2014-05-19 20:51 GMT+08:00 Gerald Coley <ger...@beagleboard.org>: > Do the RMA. > > Gerald > > > > On Sun, May 18, 2014 at 9:13 PM, Eric Fort <eric.f...@gmail.com> wrote: > >> Help, >> >> I just got an audio cape today and wanting to get it working I added it >> to the top of the cape stack such that I had a beaglebone white, the >> battery cape, dvi cape, and finally the new rev b audio cape on top. a >> couple days ago I used this setup without the audio cape running on >> batteries and it worked completely as expected. I plugged it into the >> network and used the stack over ssh for over 3 hours as commented in a >> previous post. Today, I was a bit short on batteries so after carefully >> looking over the battery cape SRM found here >> https://github.com/CircuitCo/BeagleBone-Battery/blob/master/BeagleBone-Battery-RevA-srm.pdf?raw=trueand >> determining that it will accept from 1.8-5.5V across VBAT as >> doccumented on page 16 of the cape SRM I reviewed the schematic to find J8 >> & J9 allow attachment to VBATT such that I may attach a power supply to J8 >> or J9 for power. I then placed 2 AA cells in the battery holders on the >> battery cape and measured the voltage across J8 & J9 to determine proper >> polarity after which I attached a black lead to the minus or negative >> terminal and a red lead to the positive terminal. it blinked and flashed >> nicely as I would wxpect at this point as if trying to boot. I then >> attached a 5V power supply to these terminals checking for proper polarity >> prior to turning on the supply which I measured at 5 volts. I only took >> this option because after careful reading of the Battery cape SRM It stated >> that 5v is in spec. well the board stack failed to come up or give any >> indication of life, not so much as a power LED on any of the boards! then >> about 15 seconds elapsed and things started to smell. I pulled power >> shortly thereafter. now all that happens when I put batteries in the >> battery cape in the batteries get too hot to hold in just a couple seconds >> and the smell returns. trying to power the beaglebone over USB with no >> other capes attached blinks the power LED but no other evidence of life is >> seen. I am also suspect of the audio cape and dvi cape possibly being >> fried as well. are there some additional things I can and should check or >> is this something for direct RMA? >> >> Thanks, >> >> Eric >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Beagle Alpha" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to beagle-alpha+unsubscr...@googlegroups.com. >> >> For more options, visit https://groups.google.com/d/optout. >> > > -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to the Google Groups > "BeagleBoard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to beagleboard+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to beagleboard+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
