On Sun, 3 Nov 2013, Jeff Kell wrote:
Customer support died a decade ago.
For the front-end stuff, sure.
To be fair, and to give credit where credit is due, I have dealt with some
TAC engineers who have been incredibly helpful, professional, and
responsive. For the things I generally reach out to TAC for, it seems
like the level of response I've gotten recently has improved a bit from,
say, two years ago.
jms
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