Sounds like something more useful for Shoemaker to do.

--- [EMAIL PROTECTED] wrote:
> Here's an idea you might like.
> A lot of inexperienced users throw some pretty
> crappy bug reports onto the
> cooker list.  We don't have enough info to figure it
> out, and Mandrake people
> probably don't have enough time to answer them all. 
> If none of us (volunteers)
> try to help these people out, they just get ignored.
>  I see a LOT of "I got
> ignored" or "this is the third time I've reported
> this bug" posts.  Maybe you
> (Mandrake people) could make up a form-letter type
> response, and make a policy
> that all bugreports get answered, even if the answer
> is just a form-letter
> saying something like:
> -we got your report
> -we want your report
> -we can't figure out what is happening to you
> -please read the cooker faq
> -please send us a more detailed report (hardware,
> example case, logs... etc)
> That way, newbies to the list won't feel ignored and
> they can learn.  Then they
> can join us.  Then we will be indestructable and we
> will take over the world...
> Austin
> 

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