Package: wnpp Severity: wishlist Owner: Dominic Hargreaves <d...@earth.li>
* Package name : request-tracker5 Version : 5.0.0 Upstream Author : Best Practical Solutions, LLC <sa...@bestpractical.com>> * URL : https://bestpractical.com/rt/ * License : GPL-2 Programming Lang: Perl Description : extensible trouble-ticket tracking system Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt5-clients). . RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development. . This package provides the 5 series of RT. It can be installed alongside the 3.8 and 4 series without any problems. . This package provides the core of RT. . This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more details and consider installing rt5-db-postgresql or rt5-db-mysql at the same time as this package. This package is the next major release of the software currently packaged as request-tracker4, and the packaging is a branch of that. It will be mainted by the RT packaging team, <pkg-request-tracker-maintain...@lists.alioth.debian.org>.