Package: hplip
Version: 3.20.5+dfsg0-2
Severity: important
Dear Maintainer,
The current version of hplip seems to come with a non functional
libsane-hpaio. This bug happens with a printer-scanner model.
The CUPS print queue is configured using hp-setup and works well.
The scanner is not detected anymore since the latest upgrade from
3.20.3+dfsg0-2 to 3.20.5+dfsg0-2. Running "scanimage -L" does not
detect any device.
I've also tried (removed lines are about other backends):
# export SANE_DEBUG_DLL=128
# scanimage -d 'hpaio:/net/Officejet_Pro_8600?ip=192.168.0.21'
[sanei_debug] Setting debug level of dll to 128.
[dll] sane_init: SANE dll backend version 1.0.13 from sane-backends 1.0.27
[dll] sane_init/read_dlld: attempting to open directory `./dll.d'
[dll] sane_init/read_dlld: attempting to open directory `/etc/sane.d/dll.d'
[dll] sane_init/read_dlld: using config directory `/etc/sane.d/dll.d'
[dll] sane_init/read_dlld: considering /etc/sane.d/dll.d/hplip
[dll] sane_init/read_config: reading dll.d/hplip
[dll] add_backend: adding backend `hpaio'
[dll] sane_init/read_dlld: done.
[dll] sane_init/read_config: reading dll.conf
(...)
[dll] sane_open: trying to open `hpaio:/net/Officejet_Pro_8600?ip=192.168.0.21'
[dll] load: searching backend `hpaio' in
`/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane'
[dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-hpaio.so.1'
[dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-hpaio.so.1'
[dll] load: dlopen() failed (/usr/lib/x86_64-linux-gnu/sane/libsane-hpaio.so.1:
undefined symbol: _DBG)
scanimage: open of device hpaio:/net/Officejet_Pro_8600?ip=192.168.0.21 failed:
Invalid argument
[dll] sane_exit: exiting
[dll] sane_exit: finished
The last lines seem to explain why no scanner is detected.
I've finally manually downgraded libsane-hpaio to version 3.20.3+dfsg0-2
(and only this package, keeping 3.20.5 for other hplip related
packages). The scanner works fine again.
Regards.
-- Package-specific info:
Saving output in log file: /home/florian/hp-check.log
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: debian-testing version is not supported. Using debian-10.3 versions
dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.6.0-1-amd64 #1 SMP Debian 5.6.7-1 (2020-04-29) GNU/Linux
Host: soto
Proc: 5.6.0-1-amd64 #1 SMP Debian 5.6.7-1 (2020-04-29) GNU/Linux
Distribution: debian testing
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for debian
distro testing version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 05/19/20 15:40:34
version = 3.20.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - INCOMPAT 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.52 OK -
xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.27 OK -
dbus DBus - Message bus system
REQUIRED - 1.12.16 OK -
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils
OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library
REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - OK -
cups-image CUPS image - CUPS image development files
REQUIRED - - OK -
libpthread libpthread - POSIX threads library
REQUIRED - b'2.30' OK -
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs to
be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 - MISSING
'libnetsnmp-devel needs to be installed'
libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.8.3 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - MISSING
'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files
REQUIRED 2.2 3.8.3 OK -
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 7.0.0 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.34 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs to
be installed'
gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 9.3.0 OK -
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.2.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.20.5 OK -
hpmudext IO-Extension
REQUIRED - 3.20.5 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.20.5 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.20.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
my_monster
----------
Type: Printer
Device URI: hp:/net/Officejet_Pro_8600?ip=192.168.0.21
PPD: /etc/cups/ppd/my_monster.ppd
warning: Failed to read /etc/cups/ppd/my_monster.ppd ppd file
PPD Description:
Printer status: printer my_monster is idle. enabled since Tue May 19 15:21:40
2020
Communication status: Good
my_monster_fax
--------------
Type: Fax
Device URI: hpfax:/net/Officejet_Pro_8600?ip=192.168.0.21
PPD: /etc/cups/ppd/my_monster_fax.ppd
warning: Failed to read /etc/cups/ppd/my_monster_fax.ppd ppd file
PPD Description:
Printer status: printer my_monster_fax is idle. enabled since Tue May 19
15:21:45 2020
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 8
Total Warnings: 3
Done.
-- System Information:
Debian Release: bullseye/sid
APT prefers testing
APT policy: (900, 'testing'), (500, 'unstable'), (102, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 5.6.0-1-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_WARN, TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8),
LANGUAGE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled
Versions of packages hplip depends on:
ii adduser 3.118
ii cups 2.3.3-1
ii hplip-data 3.20.5+dfsg0-2
ii libc6 2.30-8
ii libcups2 2.3.3-1
ii libdbus-1-3 1.12.16-2
ii libhpmud0 3.20.5+dfsg0-2
ii libpython3.8 3.8.3-1
ii libsane 1.0.27-3.2+b1
ii libsane-hpaio 3.20.5+dfsg0-2
ii lsb-base 11.1.0
ii printer-driver-hpcups 3.20.5+dfsg0-2
ii python3 3.8.2-3
ii python3-dbus 1.2.16-2
ii python3-gi 3.36.0-3
ii python3-pexpect 4.6.0-3
ii python3-pil 7.0.0-4+b1
ii python3-reportlab 3.5.34-1
ii wget 1.20.3-1+b2
ii xz-utils 5.2.4-1+b1
Versions of packages hplip recommends:
ii avahi-daemon 0.8-1
ii policykit-1 0.105-26
ii printer-driver-postscript-hp 3.20.5+dfsg0-2
ii sane-utils 1.0.27-3.2+b1
Versions of packages hplip suggests:
pn hplip-doc <none>
pn hplip-gui <none>
pn python3-notify2 <none>
ii system-config-printer 1.5.12-1
-- no debconf information
