scholli:

I make no claim that this particular issue is as important as the
emotion displayed in the discourse would suggest.

It's like when I have a big argument with my wife over something small.
Once the emotions are spent and we rationally talk through why the out-
of-proportion argument happened..It's never just that one small thing.
It's a series of small things..and that one just happened to be the one
that triggered the release of built up frustrations.  More often than
not the underlying problem is that one of us is not communicating well
enough about requirements,intentions and plans to the other person.

Maybe the out-of-proportion response here is indicative of a systemic
lack of communication from the design team about their plans and vision.

Contrast how the Canonical design team works with how the recent Gnome
hackfest participants communicated what was going on at the event.
http://live.gnome.org/UsabilityProject/London2010

Out of all the listed participants on that page with blogs... how many
of the non-Canonical employees made an effort to communicate back about
the event to the Gnome community via the Gnome planet. I can count
multiple posts from participants employed by several other companies
making a concerted effort to communicate to the rest of us in the Gnome
community where the design discussion was going from their expert pov.
How many Canonical employees made a proactive effort to communicate what
was going on? I don't remember seeing a single Canonical employee who
participated in those design discussions blogging about it in the Gnome
planet feed.

I mention that little caveat because I think it speaks to the underlying
problem..a problem that will persist and color all future interactions
with the community over differences of opinion in design decisions. That
problem is a a lack of proactive communication on the part of the
Canonical design leaders about what's going on.  This should be a big
concern for the community watchdogs inside Canonical. How the design
team, and its growing influence over the Ubuntu experience could be the
genesis of a systemic, insular corporate culture inside Canonical that
is more concerned about dealing in a reactionary manner to community
feedback as a drain on their productivity instead of proactively
communicating a roadmap and soliciting the community for feedback early
on in the design process.

It's really easy to brush the egregious emotion over this one design
issue aside and chalk it up to a small number of malcontents. But even
Shuttleworth got dragged into making uncharacteristic personal attacks
in this report. That should send up a red flag. There's something else
going on here that is causing an out of proportion response. And if I'm
right about the underlying problem, then the communication break down
between designers and the community is just going to get worse unless
its dealt with.

-- 
[light-theme] please revert the order of the window controls back to 
"menu:minimize,maximize,close"
https://bugs.launchpad.net/bugs/532633
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to metacity in ubuntu.

-- 
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs

Reply via email to