gregrwm:

1) To clarify, after the crash, are there files in /var/crash?

2) Could you please reproduce the crash, and then attach your dmesg and
xorg uncompressed/untarred?

3) Is the crash something that started happening after an update?

** Tags added: bios-outdated-a22

** Description changed:

  i don't watch heaps, but enough that xorg has frozen up on me about 3
  times in the last week both in vlc and youtube.  This time in particular
  it was playing youtube when it froze, the sound played on a bit further
  then it stopped too, the mouse was still able to move the cursor but
  nothing else, for example usually merely moving the mouse would shift
  the border highlight to the newly focused window, but even that wouldn't
  happen when it froze up.  i logged in via ssh and invoked ubuntu-bug
  xorg.  then after that i used the ssh session to kill my window manager,
  twm, which caused the xorg session to logout.
  
  ---
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] 
(rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell OptiPlex 755 [1028:0211]
     Subsystem: Dell OptiPlex 755 [1028:0211]
  InstallationDate: Installed on 2016-10-15 (478 days ago)
  InstallationMedia: Lubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
  MachineType: Dell Inc. OptiPlex 755
  Package: xorg 1:7.7+13ubuntu3
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz ro 
root=UUID=31a5bed5-4d43-4da3-a094-17c3f23ae8b1 panic=30
  ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98
  Tags:  xenial ubuntu
  Uname: Linux 4.4.0-112-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/30/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PU052
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 15
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0PU052:rvr:cvnDellInc.:ct15:cvr:
  dmi.product.name: OptiPlex 755
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
- --- 
- ApportVersion: 2.20.1-0ubuntu2.15
- Architecture: amd64
- CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: None
- DistUpgraded: Fresh install
- DistroCodename: xenial
- DistroRelease: Ubuntu 16.04
- DistroVariant: ubuntu
- ExtraDebuggingInterest: Yes
- GraphicsCard:
-  Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] 
(rev 02) (prog-if 00 [VGA controller])
-    Subsystem: Dell OptiPlex 755 [1028:0211]
-    Subsystem: Dell OptiPlex 755 [1028:0211]
- InstallationDate: Installed on 2016-10-15 (478 days ago)
- InstallationMedia: Lubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
- MachineType: Dell Inc. OptiPlex 755
- Package: xorg 1:7.7+13ubuntu3
- PackageArchitecture: amd64
- ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz ro 
root=UUID=31a5bed5-4d43-4da3-a094-17c3f23ae8b1 panic=30
- ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98
- Tags:  xenial ubuntu
- Uname: Linux 4.4.0-112-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm admin cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 04/30/2008
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A10
- dmi.board.name: 0PU052
- dmi.board.vendor: Dell Inc.
- dmi.chassis.type: 15
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0PU052:rvr:cvnDellInc.:ct15:cvr:
- dmi.product.name: OptiPlex 755
- dmi.sys.vendor: Dell Inc.
- version.compiz: compiz N/A
- version.ia32-libs: ia32-libs N/A
- version.libdrm2: libdrm2 2.4.83-1~16.04.1
- version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.4
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.4
- version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2

** Attachment removed: "xdpyinfo.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050087/+files/xdpyinfo.txt

** Attachment removed: "Xrandr.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050086/+files/Xrandr.txt

** Attachment removed: "XorgLogOld.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050085/+files/XorgLogOld.txt

** Attachment removed: "XorgLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050084/+files/XorgLog.txt

** Attachment removed: "UdevDb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050083/+files/UdevDb.txt

** Attachment removed: "ProcModules.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050082/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050081/+files/ProcInterrupts.txt

** Attachment removed: "ProcEnviron.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050080/+files/ProcEnviron.txt

** Attachment removed: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050079/+files/ProcCpuinfoMinimal.txt

** Attachment removed: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050078/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050077/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050076/+files/Lspci.txt

** Attachment removed: "JournalErrors.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050075/+files/JournalErrors.txt

** Attachment removed: "DpkgLog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050074/+files/DpkgLog.txt

** Attachment removed: "Dependencies.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050073/+files/Dependencies.txt

** Attachment removed: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+attachment/5050072/+files/CurrentDmesg.txt

** Description changed:

- i don't watch heaps, but enough that xorg has frozen up on me about 3
- times in the last week both in vlc and youtube.  This time in particular
- it was playing youtube when it froze, the sound played on a bit further
- then it stopped too, the mouse was still able to move the cursor but
- nothing else, for example usually merely moving the mouse would shift
- the border highlight to the newly focused window, but even that wouldn't
- happen when it froze up.  i logged in via ssh and invoked ubuntu-bug
- xorg.  then after that i used the ssh session to kill my window manager,
- twm, which caused the xorg session to logout.
+ My computer freezes watching youtube or vlc. The sound plays on a bit
+ further and then stops. The mouse can move the cursor but cannot
+ interact with anything.
  
  ---
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] 
(rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell OptiPlex 755 [1028:0211]
     Subsystem: Dell OptiPlex 755 [1028:0211]
  InstallationDate: Installed on 2016-10-15 (478 days ago)
  InstallationMedia: Lubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
  MachineType: Dell Inc. OptiPlex 755
  Package: xorg 1:7.7+13ubuntu3
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz ro 
root=UUID=31a5bed5-4d43-4da3-a094-17c3f23ae8b1 panic=30
  ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98
  Tags:  xenial ubuntu
  Uname: Linux 4.4.0-112-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/30/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PU052
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 15
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0PU052:rvr:cvnDellInc.:ct15:cvr:
  dmi.product.name: OptiPlex 755
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2

** Summary changed:

- xorg sometimes freezes up while playing either vlc or youtube
+ [Dell OptiPlex 755] PC freezes while playing vlc or youtube

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1744429

Title:
  [Dell OptiPlex 755] PC freezes while playing vlc or youtube

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  My computer freezes watching youtube or vlc. The sound plays on a bit
  further and then stops. The mouse can move the cursor but cannot
  interact with anything.

  ---
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroRelease: Ubuntu 16.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] 
(rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell OptiPlex 755 [1028:0211]
     Subsystem: Dell OptiPlex 755 [1028:0211]
  InstallationDate: Installed on 2016-10-15 (478 days ago)
  InstallationMedia: Lubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
  MachineType: Dell Inc. OptiPlex 755
  Package: xorg 1:7.7+13ubuntu3
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz ro 
root=UUID=31a5bed5-4d43-4da3-a094-17c3f23ae8b1 panic=30
  ProcVersionSignature: Ubuntu 4.4.0-112.135-generic 4.4.98
  Tags:  xenial ubuntu
  Uname: Linux 4.4.0-112-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/30/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0PU052
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 15
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd04/30/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0PU052:rvr:cvnDellInc.:ct15:cvr:
  dmi.product.name: OptiPlex 755
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1744429/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to