Please try adding this to /etc/environment: MUTTER_DEBUG_ENABLE_ATOMIC_KMS=0
and then reboot. Also... Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1964539 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: gnome-shell (Ubuntu Jammy) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked Status in gnome-shell package in Ubuntu: Incomplete Status in gnome-shell source package in Jammy: Incomplete Bug description: [Impact] Occasionally, when the screen has been locked for a medium length of time, > 5 mins, when you press the spacebar, enter your password, the primary display freezes and the lockscreen slider does not slide up. The secondary screen is fine, and unlocks. See screenshot for what it looks like. You can click, interact with the secondary screen. On the primary screen, you can super key and launch an application, but you won't be able to interact with it. You can't see what you are doing. The way to fix is to re-lock the screen, wait a bit, and attempt to unlock. Sometimes you won't be able to unlock immediately, as it is difficult to get the monitor to power on again, it appears gnome-shell does not send the wakeup signal. gnome-shell 42~beta-1ubuntu2 from -proposed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
