I had the same issue, and I got the following when inserting a usb drive or external HD formatted with NTFS
"Error mounting /dev/some-device at /media/username/some-drive-name: wrong fs type, bad option, bad superblock on /dev/some, missing codepage or helper program, or other error" It makes it sound like it was detecting an EXT2/3/4 type partition instead of NTFS. It was all working fine literally the hour before upgrading to Ubuntu 23.10 and now have the issue with drives that have never been touched by Windows but have NTFS on them needing to be rescued. Running ntfsfix or running Disks to check the file system option on the partition says that there are no errors. I did find an item from syslog about the kernel finding a dirty flag for one device when i went looking there but it happened AFTER upgrading to 23.10 2023-11-08T15:03:42.163421-05:00 NA kernel: [38161.331242] ntfs3: dm-3: volume is dirty and "force" flag is not set! Clearing the flag with ntfsfix -d /dev/devices-to-fix seems to handle it but the error message from the Nautilus dialog is severely misleading. But clearly something has changed and the error messaging is wrong, it also seems like something after the upgrade is setting the flag to dirty causing it all to fail. >From what i've seen the issue is starting to pop up on various forums. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2041155 Title: Nautiulus not open a NTFS drive from usb Status in nautilus package in Ubuntu: New Bug description: The problem: When i try to open a NTFS USB drive in nautilus i get the error "Error mounting /dev/sda1 at /media/<user name>/<drive name>: wrong fs type, bad option, bad superblock on /dev/sda1, missing codepage or helper program, or other error". What i expect: Mound the drive and show the drive directory in nautilus. Extra the drive that i use is a 2.5 inch external hardrive that connect with usb3. Ubuntu version that i use is Ubuntu 23.10 that is upgrade from Ubuntu 23.04. Early Ubuntu versions include ubuntu 23.04 work normal. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2041155/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
