Thanks. This is starting to look familiar since the app window has: Width: 7680 Height: 4320
and gnome-shell has: Mar 20 12:51:12 khteh-p17-2i gnome-shell[4276]: Enabling experimental feature 'x11-randr-fractional-scaling' So I think you might be hitting a similar issue to bug 2004533 and https://gitlab.gnome.org/GNOME/gtk/-/issues/3050, although I don't see the same error message in your log. That may be because Nautilus is now using GTK4 in more recent Ubuntu releases and those other bugs were from when GTK3 was more widely used. To test this theory, please temporarily try: * using scale 100% on all monitors; and/or * disabling fractional scaling ** Bug watch added: gitlab.gnome.org/GNOME/gtk/-/issues #3050 https://gitlab.gnome.org/GNOME/gtk/-/issues/3050 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2058327 Title: Starting up Files app in external monitor freeze the entire monitor Status in nautilus package in Ubuntu: Incomplete Bug description: Starting up Files app in external monitor freeze the entire external monitor. I have to close the Files app in the primary monitor to get back to normalcy. --- ProblemType: Bug ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 23.10 GsettingsChanges: b'org.gnome.nautilus.preferences' b'default-folder-viewer' b"'list-view'" b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' b'org.gnome.nautilus.window-state' b'initial-size' b'(1039, 1177)' b'org.gnome.nautilus.window-state' b'maximized' b'true' InstallationDate: Installed on 2021-10-20 (881 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) NonfreeKernelModules: nvidia_modeset nvidia Package: nautilus 1:45~rc-1ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 6.5.0-26.26-generic 6.5.13 Tags: mantic Uname: Linux 6.5.0-26-generic x86_64 UpgradeStatus: Upgraded to mantic on 2023-11-04 (136 days ago) UserGroups: adm cdrom dip docker lpadmin lxd microk8s plugdev root sambashare sudo syslog _MarkForUpload: True usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2058327/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
