Hi Eric,
The problem is clearly in their system and/or customer-connected
equipment. The most likely causes are 1) badly installed coax
connectors; 2) customer-installed tap-offs; 3) Pin-One Problems in
Comcast and/or customer-equipment; 4) modems and/or routers with poor RF
rejection.
I suggest you do three things. 1) Find an alternate internet provider,
2) get ARRL involved, and 3) operate at you highest practical power
level as often as possible.
73, Jim K9YC
73On 10/20/2021 11:21 AM, eric norris via Elecraft wrote:
Dear Gang:
Xfinity, our internet provider, showed up at 7:30am this morning, to explain to
the XYL that we were being cut off for good because my amateur radio activities
had caused wide area outages. Oddly, these wide area outages did not include
my own house. They told her the antennas themselves--absent any power--were
the problem
The last time I was threatened, I installed chokes and opto-isolaters on our
shielded ethernet lines, and after being told they use 14Mhz as their carrier
frequency, I have stayed off 20m, only using 100w unless I'm in a rare contest.
I asked to speak to a technical guy--they gave me a number which I called, but
he never called back.
Any Ideas? Does anyone have a contact at the ARRL, or know a communications
lawyer? Comcast/Xfinity will be back out here at 2pm Pacific time--I'd
appreciate any help.
My XYL depends on an internet connection to work. Being off the air is
unimaginable.
Frantic,
73, Eric WD6DBM

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