A similar situation as Stephen in that we outsource our phone support. We are having issues with Avaya 9608's on our network (If anyone has 9608's working with Enterasys gear, please let me know!), and they suggested installing Prognosis. I did install it and got it setup, it was not too bad. It has some decent info and a 30 day trial to test drive it. One issue for me was the ease of syncing it up with AD to allow non-Domain Admin users to access it, I never got that working right. It is an ok app, doesn't hurt to give it a whirl with a 30 day trial.
Patrick Printz Network Infrastructure Quinsigamond Community College 670 West Boylston Street Worcester, MA 01606-2092 w. 508-854-7517 c. 508-726-9529 "If a man is called a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and Earth will pause to say, Here lived a great street sweeper who did his job well." ~Martin Luther King, Jr. -----Original Message----- From: Stephen Wilson [mailto:swil...@email.wcu.edu] Sent: Friday, June 01, 2012 11:21 AM To: Enterasys Customer Mailing List Subject: RE:[enterasys] VOIP Monitoring Jay, We recently went with Avaya phone on our (mostly) Enterasys environment. We've outsourced the phone support for now but the company we are working with has suggested NetIQ to monitor the VoIP environment. I haven't seen it in action yet, so I can't say anything good or bad about it. I'd also be interested in hearing what products others are using. Thanks, Stephen Wilson Network Manager Western Carolina University ________________________________ From: Auger, Jay (IS) [jay.au...@umassmed.edu] Sent: Friday, June 01, 2012 10:47 AM To: Enterasys Customer Mailing List Subject: [enterasys] VOIP Monitoring We're currently reviewing multiple vendors for VOIP phones to connect to our Enterasys infrastructure. My question for the community is: what are you using to monitor VOIP traffic for issues like jitter? Thanks! Jay * --To unsubscribe from enterasys, send email to lists...@unc.edu<mailto:lists...@unc.edu> with the body: unsubscribe enterasys swil...@email.wcu.edu --- To unsubscribe from enterasys, send email to lists...@unc.edu with the body: unsubscribe enterasys ppri...@qcc.mass.edu --- To unsubscribe from enterasys, send email to lists...@unc.edu with the body: unsubscribe enterasys arch...@mail-archive.com
