You need to submit a HelpDesk ticket. Using the reflector is not the
most effective way to assist you. I recommend you submit a support
ticket via our HelpDesk (https://helpdesk.flexradio.com/hc/en-us) so one
of our Support Engineers can assign you a case number and investigate
the issue properly.
Opening a HelpDesk support ticket will ensure our highest level of
customer service we can provide. For details on how to submit a
HelpDesk support ticket, please refer to the following URL:
http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Support
Once the support ticket is submitted, a support engineer will be in
contact so we can work on the issue. Thank you for your cooperation.
Tim Ellison, W4TME
Customer Experience Manager
FlexRadio Systems™
4616 W Howard Ln, Suite 1-150
Austin, TX 78728
Phone: 512-535-4713 Ext. 223
Web: www.flexradio.com <http://www.flexradio.com>
On 9/22/2015 1:47 PM, Bill and Sue wrote:
Hi Dudley
Have you forgotten me lol I know you said you were busy Monday but you did
say you would get back to me that day.
I did all that you requested and still the radio shuts right down the second I
key up. I have tried 3 different runs of coax
and antennas and with the same results.
I do not mean to be a nudge
Bill
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To opt out of the Reflector:
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