As of this morning, when starting FM10 a message indicating "licensing
expired" shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)
Other FM10 users in different locations encountered a similar problem.
The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a "closed for the holiday" message.
FM11, FM9 and FM8 do start as expected.
Shlomo Perets
MicroType, http://www.microtype.com
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants
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