Have you tried importing graphics that had been successfully imported into
older FM docs, into new FM docs? Success here could validate kind of source
graphic required by your current setup.

If you need an older jpg format, a graphic conversion app may work.

HTH

On Tue, Oct 26, 2021, 6:40 PM Spencer Rugaber <spencerruga...@bellsouth.net>
wrote:

> - I have tried .PNG and .TIFF plus JPEG-2000, which resulted in the same
> message.
>
> - I can successfully import some JPEG's but I don't understand how they
> differ from the
> ones that fail.
>
> Any thoughts on what the error message might mean? Is there any way to ask
> Adobe?
>
> Thanks.
>
> Spencer
> -----------
>
> >
> > Message: 2
> > Date: Tue, 26 Oct 2021 02:07:03 +0000
> > From: Craig Ede <craig...@hotmail.com>
> > To: An email list for people using Adobe FrameMaker software.
> >       <framers@lists.frameusers.com>
> > Subject: Re: [Framers] Error Message Explanation (Robert Lauriston);
> >       Framers Digest, Vol 187, Issue 16
> > Message-ID:
> >       <
> ch0pr14mb5089722bf04dc11d10f65649d5...@ch0pr14mb5089.namprd14.prod.outlook.com
> >
> >
> > Content-Type: text/plain; charset="iso-8859-1"
> >
> > I would open and save the jpg in a number of graphics programs and see
> if one of them saves the jpg in a way that allows it to be imported. I've
> never had trouble importing jpgs in FrameMaker in 5.5.6 unless there was
> actually something wrong with the file (and I worked with that version a
> very long time). If it's failing with all jpgs, it's possible that
> something in your installation has been corrupted, so you might try a
> re-install.
> >
> > Craig Ede
> >
> >
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