What if... Wikiquette assistance were resurrected as a list of volunteer admins that you could privately email about problems rather than a public noticeboard?
Ryan Kaldari On Fri, Jul 4, 2014 at 4:05 AM, Jane Darnell <jane...@gmail.com> wrote: > I would assume that WMF has an ombudsman who would do just that, but I see > that there is only this: > https://meta.wikimedia.org/wiki/Ombudsman_commission > > > On Fri, Jul 4, 2014 at 7:50 AM, Sarah <slimvir...@gmail.com> wrote: > >> On Thu, Jul 3, 2014 at 9:55 PM, Daniel and Elizabeth Case < >> danc...@frontiernet.net> wrote: >> >>> >>> >A major problem with our dispute-resolution processes is that the >>> person being harassed has >to endure more harassment to draw attention to >>> the problem. >>> >>> This is, of course, hardly unique to Wikipedia or even online >>> communities in general, I think. >>> >> >> Hi Daniel, the very public nature of it on Wikipedia makes it unusual >> and very stressful. >> >> >>> >>> >>> >I have long thought the Foundation ought to employ a team of >>> specialists who can take up >those cases when they see them, so that the >>> pursuit of sanctions is not laid at the victim's >door. This is perhaps >>> similar to Sumana's suggestion that communities need dedicated >helpers who >>> will do the emotional labour in conflict situations. >>> >>> Would there be a good existing example of such a program we could take a >>> look at? >>> >>> Daniel Case >>> >> >> Sumana talked >> <https://en.wikisource.org/wiki/Hospitality,_Jerks,_and_What_I_Learned> >> about the situation at Hacker School: " >> If you don’t understand why something you did broke the rules, you don't >> ask the person who corrected you. You ask a facilitator. You ask someone >> who’s paid to do that emotional labor, and you don't bring everyone else's >> work to a screeching halt. This might sound a little bit foreign to some of >> us right now. Being able to ask someone to stop doing the thing that’s >> harming everyone else’s work and knowing that it will actually stop and >> that there’s someone else who’s paid to do that emotional labor who will >> take care of any conversation that needs to happen. >> " >> >> The idea of having people paid to do this is very attractive for >> Wikipedia. I think they would have to be professionals with appropriate >> training, otherwise there's a big risk of making things worse. The >> Foundation probably has enough of an income to consider this, given the >> potential impact on the atmosphere and editor retention. >> >> Sarah >> >> _______________________________________________ >> Gendergap mailing list >> Gendergap@lists.wikimedia.org >> https://lists.wikimedia.org/mailman/listinfo/gendergap >> >> > > _______________________________________________ > Gendergap mailing list > Gendergap@lists.wikimedia.org > https://lists.wikimedia.org/mailman/listinfo/gendergap > >
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