*replying to the list
Geert,
Thanks. That worked. However it wanted to apply the funds to the
checking account (which were already deposited/received). I deleted that
part of the transaction from the AR register, and the balance offset
still works, just does not reflect as a payment on the customer report.
Is there a better account to debit the funds? In the balance sheet / P&L
I don't see any sort of customer funds held/liability that would be
where the offset would go.
Also, this feature wasn't in the documentation (at least that I could
find). The documentation merely states that GnuCash would keep track of
any overpayment. It sounds like a feature like QuickBoox payment system
check box "Apply customer balance to invoice" is needed.
Alan
On 2/8/2018 1:09 PM, Geert Janssens wrote:
Op donderdag 8 februari 2018 18:41:56 CET schreef Alan Johnson:
Hello, I'm having an issue with GnuCash. A customer has a
overpayment/credit balance. How do I apply it to an invoice so that it
comes out of the AR report at the bottom of the customer report? The
total due / sums are correct, but the customer report has a 91+ day
balance of (0.03). I would like to apply the payment to an invoice / fix
the AR box on the customer report. This is on version 2.6.19.
- Go to Business->Customer->Process Payment
- Select the customer you refer to above
- You should get a list of open invoices and overpayments
- Select both the 0.03 overpayment and the invoice you want to apply it to
(using shift- or ctrl-click)
- If you only want to apply this 0.03, adjust the amount to exactly that 0.03
- Click Ok
Regards,
Geert
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