Find where that credit appears as a transaction in a register. Then try right click on the transaction and select apply as payment.
Kind regards, Greg Feneis (Pixel 3) On Sun, Dec 15, 2019, 03:16 Michael Hendry <hendry.mich...@gmail.com> wrote: > > On 14 Dec 2019, at 22:00, Aaron Mina <aaron.scha...@gmail.com> wrote: > > > > Hello, > > > > I would like to know how credits are used in GNUCash. I am running > 2.6.19 on Ubuntu. I have a client that I want to start off with credits. > I put in a credit while opening the new customer dialogs. I just posted > an invoice to the account and when I went to pay it, the credits didn't > show up. > > > > > > What is the proper way to assign credits to an account and use them? > > > > > > Thank you, > > Aaron > > > I don’t use invoicing, but it would seem logical to issue a credit note to > the customer when setting up, if you already owe that customer money. > > https://wiki.gnucash.org/wiki/Credit_Notes > > Michael > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.