May I suggest the brother-in-law also join us here on the list? If a new
user is getting stuck, they're likely to have more than this one issue
before they're up and running.

Kind regards, Greg Feneis
(Pixel 3)


On Mon, Aug 3, 2020, 09:14 David Carlson <david.carlson....@gmail.com>
wrote:

> The devil is in the details.   The .exe in this case function s very
> similarly to a .msi, hence my confusion.
> Thanks to all for the correction.
>
> David Carlson
>
> On Mon, Aug 3, 2020, 10:42 AM GTI .H <gti90...@gmail.com> wrote:
>
> > Em seg., 3 de ago. de 2020 às 11:24, D. via gnucash-user <
> > gnucash-user@gnucash.org> escreveu:
> >
> > > David,
> > >
> > > Gnucash doesn't use an MSI file. It's an EXE.
> > >
> > > Unfortunately for Peter's brother in law, I cannot help, since my
> Windows
> > > 10 installation was without complication.
> > >
> > > David T.
> > >
> >
> > I suggest that he execute this command at the command prompt of his W10.
> >
> >
> > sfc /scannow
> >
> >
> >
> > Good luck!
> >
> > --
> >
> > Regards
> > _______________________________________________
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