IIRC, there is a setting in GnuCash that allows the user to compensate for
when the FI does this. The setting is likely not in preferences, since it's
going to need to be per account. Maybe see if the account has some setting
that will help?

Kind regards, Greg Feneis
(Pixel 3)


On Sat, Aug 14, 2021, 18:02 David Carlson <david.carlson....@gmail.com>
wrote:

> My wife recently opened a Comenity Bank Petco credit card and their web
> presence apparently reverses the values for charges and payments in their
> OFX exports, compared to other credit cards.  This surprises me since they
> must have many other cards that presumably would not be reversed in their
> OFX exports, if they offer them.
>
> 1. I would like suggestions of references to other Comenity cards with
> correct OFX exports (if any exist) to mention if I decide to ask them to
> correct the problem, or
>
> 2. Is there an easy way to preprocess OFX transaction import files to
> reverse the signs of every transaction?
>
> 3.  Their export files also include references to external corrections not
> included in the files so GnuCash has to indicate that the missing external
> correction exists.  I am not sure if I want to keep those references
> either, so is there an easy preporcess way to delete those?  If not, can
> the OFX generic import show the references during the import process?  One
> of those references looks like this:
> <CORRECTFITID>obfuscatedidentifier
>             <CORRECTACTION>REPLACE
>
> Other information that I found on the internet suggests that one would be
> wise to avoid Comenity cards in general, which is probably why this is the
> only Comenity card that we have.
> --
> David Carlson
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