Is your iMac an Apple Silicon (M1) machine? It’s possible to get mixed architecture perl modules installed. If your gnucash-cli -Q error included something like “want x86_64, have amd64”, then you definitely have an incompatible version of JSON::Parse. The way around that is to enter (in Terminal):
sudo arch -arch x86_64 cpan -f JSON::Parse After that finishes, since gnucash-cli quits at the first error, you need to run gnucash-cli -Q again — both to ensure that the right architecture JSON::Parse got installed, and to check if there are any other perl errors. If necessary, run the above command repeatedly, substituting any new module names from arch-related error messages. When gnucash-cli -Q runs without complaint, you should be able to get quotes within gnucash 5.0 Dave -- Dave Reiser dbrei...@icloud.com > On Mar 28, 2023, at 1:27 AM, R Losey <rlo...@gmail.com> wrote: > > David, thank you. > > I did this on my iMac; it ran a LONG time with LOTS of output, and > installed the development tools, but finally finished. Even though I'm a > software engineer, it was kind of scary. > > But the "Get Quotes" is still greyed out, even though I ran the > gnc-fq-update... > > When I attempt the gnucash-cli command, it fails, stating that > Finance::Quote is missingcthe JSON::Parse module > > > On Mon, Mar 27, 2023 at 3:49 PM David H <hell...@gmail.com> wrote: > >> Michael, >> >> Is your "Get Quotes" button in Gnucash also greyed out? I had to run >> gnc-fq-update in /Applications/Gnucash.app/Contents/Resources/bin in the >> terminal on macOS and let it update and then start Gnucash before the >> button became active. Same in windows 11 pro - open a command prompt as >> Administrator and use the command perl "C:\Program Files >> (x86)\gnucash\bin\gnc-fq-update" - you need the double quotes around the >> path because of the space in the path. After I did this it all seemed ok. >> >> Hope this helps, >> >> Cheers David H. >> >> >> >> On Tue, 28 Mar 2023 at 06:24, Fross, Michael <mich...@fross.org> wrote: >> >>> Hello everyone, >>> >>> I'm looking for a few pointers on how to troubleshoot an issue I'm having >>> with v5 downloading quotes. I had no issues with v4.13. When I select >>> "Tools|Price Database|GetQuotes" a shell opens and closes quickly and >>> nothing is updated. >>> >>> I don't seem to have any issues with gnucash-cli. Here are the results: >>> --- >>> C:\Program Files (x86)\gnucash\bin>gnucash-cli.exe --verbose -Q dump >>> yahoo_json acn >>> acn: >>> isodate => 2023-03-27 >>> low => 270.64 >>> type => EQUITY >>> name => acn (Accenture plc) >>> pe => 25.180145 >>> exchange => Sourced from Yahoo Finance (as JSON) >>> eps => 10.88 >>> currency => USD >>> method => yahoo_json >>> success => 1 >>> volume => 2805531 >>> close => 272 >>> date => 03/27/2023 >>> year_range => 242.8 - 345.3 >>> last => 273.96 >>> open => 270.73 >>> div_yield => 1.5919117 >>> symbol => acn >>> high => 274.36 >>> --- >>> >>> Running gnucash with the "--log gnc.scm=debug" shows the following >> error: >>> >>> * 15:11:29 ERROR <gnc.gui> [gnc_prices_dialog_get_quotes_clicked()] Price >>> retrieval failed: Failed to parse result returned by Finance::Quote. >>> Error message: >>> <unspecified file>(1): expected value >>> >>> >>> To me, it's odd that gnucash-cli.exe seems to work where the gnucash app >>> itself does not. >>> >>> I have Finance::Quote: 1.54 installed and it shows this in Help | About >>> >>> Lastly, if I check the security editor, it seems like every quote >> provider >>> is greyed out. This woudl suggest to me that gnucash doesn't think there >>> is a valid Finance::Quote configured. >>> >>> I'd appreciate any pointers on how to dig deeper and determine what broke >>> for me between 4.13 and 5.0. Is anyone else having issues? >>> >>> I'm enjoying v5 quite a bit - congrats on the release. >>> >>> Michael >>> _______________________________________________ >>> gnucash-user mailing list >>> gnucash-user@gnucash.org >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >>> >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> > > > -- > _________________________________ > Richard Losey > rlo...@gmail.com > Micah 6:8 > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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