HI, One piece of data you don't provide: what OS/Distro are you using?
For example, if you are on a Mac, there is a known behavior that GnuCash on Mac ALWAYS opens the last-used gnucash file, regardless of how you open it. Even if you double-click on a GnuCash data file, GnuCash on Mac will still open the LAST USED file, not the one you clicked on. This behavior has caused many people to think there's a data issue. -derek On Tue, September 26, 2023 12:05 pm, Mark Truelove wrote: > Hi all, I just joined the list. I thought I'd give this a try before > moving > to a bug report, because I can't believe this happens to me and no one > else > has experienced it. I did try searching list history as suggested with > google, but didn't find anything referring to this specifically. > > Also, this is not the first time experiencing this phenomenon, probably > the > third. > > I use gnucash for personal finances, so I have a checking or cash account > and a number of credit card accounts. All of these are reconciled several > times a year as I receive statements, although not always on time every > month. However I don't go three months without catching up on all my > accounts in any case. > > Today (and on previous occasions), I started my periodic reconciliations > because I had statement notifications in email. I opened my credit card > to > reconcile and had the month's statement in a browser window. At first I > was unable to match the "beginning of month" figures to fill out the small > prompt window when reconciling. After a few glances I realized that it > was > trying to match the beginning balance to September of LAST YEAR instead of > last month. I have reconciled this account to its statements 9 or10 times > in the last year, including last month. > > In previous months, I reconciled this account and saved it normally, and > that information was retained for the following months' reconciliations. > Now when it forgets, it is losing/ignoring several months of previous > reconciliations, but not all of them (since this account is at least 20 > years old). When I checked them all, it has forgotten reconciliation data > for three other accounts as well (while another six accounts in the same > file are fully up-to date). > > I have backups of my files, both through GC's own backup system and my own > rotating backups. Loss of data files is not an issue here. This got me > thinking, and I went back and reloaded some of these backup files > directly. When loaded, they are all missing the same information as my > current file. > > So, one could say, user error - he actually didn't reconcile for months, > and the files show that. Unfortunately, I DID reconcile all of these > accounts, and the program is treating some aspect of the data as if it > doesn't exist beyond that point, regardless of the source file. > > I'm a retired IT pro, an IT Manager and other roles over 40 years. I know > how this looks at first glance. If this hadn't happened to me twice > previously I wouldn't be taking the time to report this in detail today. > > I'm currently running v5.3. I downloaded 5.4 but haven't upgraded yet bc > I > didn't want to compound the problem. If this is a known issue and 5.4 > fixes it, then great, I'll just upgrade. > > I hope this scenario seems familiar to one of the users out there. > > __________________________________________________ > > *Mark Truelove*true9...@gmail.com > _______________________________________________ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
