Thanks, that worked. Perhaps a future feature to add a coupon/discount mechanism to the customer invoice interface would be in order?
Alan
On Sun, 2023-12-31 at 14:36 -0600, Adrien Monteleone wrote:
> Is this screenshot taken while viewing the AR account? That error
> message usually means you don't have a split in the transaction that
> is
> AR/AP.
>
> Can you turn on View > Transaction Journal and send another
> screenshot?
>
> Be sure to commit the transaction first, then try right-clicking to
> assign the payment.
>
> If it still won't work, you might have to employ some intermediary
> accounts.
>
> One option is to create a contra-income (sales) account for something
> like "Discounts & Allowances", and then issue a Credit Note for that
> Customer with a line item posted to that account. (the Credit Note
> itself will post to AR)
>
> Then process a payment and select the Credit Note & Invoice to
> offset.
> ('pay' the invoice with the Credit Note)
>
> Then do a manual transaction between the Discounts & Allowances
> account
> and your desired expense account. (moving the amount from contra-
> sales
> to expense)
>
> Regards,
> Adrien
>
> On 12/31/23 1:38 PM, Alan Johnson via gnucash-user wrote:
> > Adrien,
> >
> > I tried that and I get the below error message:
> >
> > The selected transaction doesn't have splits that can be assigned
> > as a
> > payment
>
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