Hi John, I tried to submit this information at https://bugs.gnucash.org/show_bug.cgi?id=799086 but was not able to log in or reset my password, so I thought I'd at least let you know by email:
I had this same problem of reports being blank, after switching from Ubuntu to Linux Mint (to GC v5.6 thru Flatpak; in Ubuntu it was thru Flatpak, and I think it was version 5.5.) I was able to see reports after switching the Nvidia driver from Performance Mode to On-Demand Mode, but switching the driver from version 535 to version 470 seemed like a better solution because Performance Mode works a little better. I can confirm that this fix works. Be Well, Scott <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> ----- Original message ----- From: Scott Ellsworth <sc...@fastmail.us> To: john <jra...@ceridwen.us> Cc: GnuCash user forum <gnucash-user@gnucash.org> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash account Date: Friday, July 28, 2023 10:32 Hi John, Okay, thanks again. Be Well, Scott <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> ----- Original message ----- From: john <jra...@ceridwen.us> To: Scott Ellsworth <sc...@fastmail.us> Cc: GnuCash user forum <gnucash-user@gnucash.org> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash account Date: Thursday, July 27, 2023 23:09 Scott, Aha! Yes, I recall some bug fixes around pricing and VND in particular in the last couple of years. Ubuntu updates application versions only at releases, so if you want to keep up with GnuCash that way you have to upgrade every April and October. You could switch to Debian Testing, which is what Ubuntu's releases are pulled from. That operates as a rolling release so no upgrades are needed. The updates in testing have been vetted for a few weeks to months in Debian Unstable, so they're a bit less bleeding-edge than other rolling-release distros like Arch or Fedora Rawhide. Or you can keep right up to date with flatpak. Regards, John Ralls > On Jul 26, 2023, at 21:41, Scott Ellsworth <sc...@fastmail.us> wrote: > > Hi John, > > It turns out that I had the latest version of GnuCash that's supported by my > version of Ubuntu (v3.8b). I installed Flatpak and used it to install GnuCash > v5.3. I entered a grocery-store purchase for today, and entered the exchange > rate manually as "1/23600." After I completed the transaction, the Account > Summary then displayed a normal dollar value for my dong cash. I tried > entering a couple test transactions (an ATM withdrawal and a gift-store > purchase), and everything still seemed to work normally. So far it always > shows a dollar equivalent that looks normal on the Account Summary. > > So I think this must have been a bug that has been fixed in the past few > years. Thank you for your help. > > I also like the new selection feature for auto-completion of new register > entries. > > Be Well, > > Scott > <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> > > ----- Original message ----- > From: Scott Ellsworth <sc...@fastmail.us> > To: john <jra...@ceridwen.us> > Cc: GnuCash user forum <gnucash-user@gnucash.org> > Subject: Re: [GNC] strange lack of exchange rates in a new currency cash > account > Date: Wednesday, July 26, 2023 11:18 > > Hi John, > > I just tried a test transaction, an ATM withdrawal in Malaysian ringgits, and > it worked flawlessly like usual, using the previous exchange rate by default, > and showing a correct dollar value for the Malaysian cash afterwards in the > Account Summary. T\S the glitch appears to only affect Vietnamese dong, > perhaps because the currency unit is so tiny. As mentioned, I tried creating > a new dong cash account and the same glitches started happening in it as well. > > I have the box unchecked for Force Decimals. I looked at my GnuCash version, > and it's v3.8, running on Ubuntu Linux 20.04.6 LTS. I run updates every > Sunday, but come to think of it now, I haven't seen Gnucash update in a > really long time. I last reinstalled my computer in the fall of 2021. Perhaps > the Gnucash installation process in the Ubuntu Software GUI doesn't currently > include setting up the repository for updates. I need to move along to other > things right now, but maybe tomorrow I'll try reinstalling to the latest > version of GnuCash that my OS version will allow. > > Be Well, > > Scott > <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> > > ----- Original message ----- > From: john <jra...@ceridwen.us> > To: Scott Ellsworth <sc...@fastmail.us> > Cc: GnuCash user forum <gnucash-user@gnucash.org> > Subject: Re: [GNC] strange lack of exchange rates in a new currency cash > account > Date: Tuesday, July 25, 2023 22:44 > > Scott, > > I don't know what's going on and I can't replicate it. I created a VND > account in a test book and created the following transactions (This is a > Transaction report with one line per split set on the Display tab. I've also > turned off Force prices to decimal in Preferences>Numbers, Date, Time.): > > Date Account Shares Price Debit Credit > > 01/01/2023 VND Cash 2,000,000.00 $0.0000425 ₫2,000,000 > Checking Account -85.00 $1.0000 $85.00 > 07/23/2023 VND Cash -49,530.00 ₫1.00 ₫49,530 > Books 2.09 ₫23,698 + 118/209 $2.09 > 07/25/2023 VND Cash -136,000.00 ₫1.00 ₫136,000 > Groceries 5.68 ₫23,943 + 47/71 $5.68 > > I entered the price three different ways: For the first I started in the > USD-denominated Checking Account register, entered 85.00 in the register's > Credit field and 2000000 in the Debit Amount field of the transfer dialog. > The other two I started in the VND Cash register and put values in the price > field; as a rational number for the first and a decimal number (editing the > one the Transfer dialog presented; that was before I changed the Force prices > to decimal preference. The book does not have Trading accounts enabled. > GnuCash is v5.3. > > Regards, > John Ralls > > > >> On Jul 25, 2023, at 00:57, Scott Ellsworth <sc...@fastmail.us> wrote: >> >> Hi John, >> >> Another update about the strange behavior: Just now I came back from >> shopping and recorded three transactions. When inputting the first >> transaction, the exchange rate was still in place from yesterday. For the >> second and third transactions, the exchange rate was blank both times and I >> had to input it manually. This time I tried entering "0.00004237" instead of >> the fraction. But now the Account Summary again shows that my dong cash has >> zero value. >> >> Be Well, >> >> Scott >> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >> >> ----- Original message ----- >> From: Scott Ellsworth <sc...@fastmail.us> >> To: john <jra...@ceridwen.us> >> Cc: GnuCash user forum <gnucash-user@gnucash.org> >> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash >> account >> Date: Tuesday, July 25, 2023 09:15 >> >> *Hi John,* >> >> *As you're looking around in there to see what's happening, it might be >> useful if I summarize a couple of key points (though perhaps you've already >> gathered this from our discussion): I was consistently seeing the total >> value of my dong cash at zero value, apparently because I had entered the >> actual amount received from ATM withdrawals, and because I had written >> exchange rates for transactions every time with fractions. But at the same >> time, all transactions except one visit to a grocery store showed normal >> values in dollars on my income statement and expense bar chart, reflecting >> my actual local expenses in Vietnam so far. In that one problematic >> transaction, I saw a zero value (or actually a missing number) for the >> dollar value of the food component in the split transaction. I corrected >> that after I discovered it.*** >> ** >> *Be Well,*** >> * *** >> *Scott* >> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >> >> ----- Original message ----- >> From: Scott Ellsworth <sc...@fastmail.us> >> To: john <jra...@ceridwen.us> >> Cc: GnuCash user forum <gnucash-user@gnucash.org> >> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash >> account >> Date: Tuesday, July 25, 2023 08:34 >> >> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >> >> ----- Original message ----- >> From: john <jra...@ceridwen.us> >> To: Scott Ellsworth <sc...@fastmail.us> >> Cc: GnuCash user forum <gnucash-user@gnucash.org> >> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash >> account >> Date: Tuesday, July 25, 2023 00:38 >> >> Your issues with the transfer dialog seem strange. I just tried a 2,000,000 >> transfer with a rate of 1/23600 in the dialog and got a value of 84.75. The >> decimal display on the right of the rate entry is 0.000042, but that's just >> because that display is limited to 6 decimal digits; GnuCash actually stores >> the number as 1/23600. i'll have to probe that some more to figure out >> what's going on. >> *I should mention that when doing ATM withdrawals I've always entered the >> actual amount I received instead of the exchange rate, since that keeps it >> accurate. I've done ATM withdrawals this way in ten other currencies so far >> in the past couple years, and have never had problems. but the Vietnamese >> dong is a very small unit of currency. I suppose if I had to enter the >> exchange rate instead, I'd have to calculate it pretty precisely and then >> watch carefully for discrepancies in the final amount. I'll probably try >> that for now.* >> >> In the report the 0 or 1 prices in the transaction report are due to >> transaction currency: Notice that it's either $0.00 or ₫1.00. The latter >> transactions were started in the VND account so the transaction currency is >> VND, hence the price of ₫1.00. The $0.00 is a display issue: The default >> price display is 2 more digits than the currency's smallest fraction, .00 >> for both USD and VND, so .0000, and 1/23600 rounded to 4 places is 0. >> *Okay, I overlooked that. So basically, $0.00 is for converting dollars to >> dong, while ₫1.00 is for my transactions in dong with no currency >> conversion.* >> >> Be Well, >> >> Scott >> >> >>> On Jul 23, 2023, at 22:02, Scott Ellsworth <sc...@fastmail.us> wrote: >>> >>> *Hi John,* >>> ----- Original message ----- >>> From: john <jra...@ceridwen.us> >>> To: Scott Ellsworth <sc...@fastmail.us> >>> Cc: GnuCash user forum <gnucash-user@gnucash.org> >>> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash >>> account >>> Date: Monday, July 24, 2023 02:09 >>> > On Jul 23, 2023, at 03:11, Scott Ellsworth <sc...@fastmail.us> wrote: >>> It works off the latest price in the pricedb. If that's 0 then so will be >>> the home-currency values on the accounts page and in the summary bar. >>> Editing transactions won't change an entry in the pricedb. Only creating a >>> transaction will, and then only if there isn't already a corresponding >>> price for that day. That means that if you create the first transaction of >>> the day with a zero price and immediately correct it you still have a 0 >>> price in the pricedb that you have to manually fix or delete. >>> *Okay, that's good to know. I went into the Price Database and created a >>> price entry for dong for today. I had not made any transactions before that >>> today. When I went over to the Account Summary and refreshed the page, for >>> the very first time so far it showed a non-zero value for my total dong >>> cash: ₫1,232,000.00 $52.20. And when I created a **test transaction, it >>> showed an exchange rate waiting for me for only the second time I've seen >>> so far.* >>> >>> Not in the register view, in Transaction report options on the Display >>> page, but in light of your other answers I think that it's not necessary. >>> *Okay, I did that report and I'm sending a screenshot here. This might be a >>> useful result, because it looks like it's showing an exchange rate of >>> either 1 or 0 throughout. I don't understand that.*** >>> ** >>> *So far, it seems like I can enter an exchange rate in the Price Database >>> but it hasn't taken my exchange rates that I enter into the register >>> manually (which I always do because the exchange rate is blank). I have a >>> hypothesis about this: I normally type "1/23600" in the exchange rate field >>> for transactions. Perhaps the program automatically truncates the >>> calculated values to four decimal places. When I added a price for today in >>> the Price Database I tried typing it instead as "0.00004237" just in case >>> it might make a difference. I think it still truncated it to six decimals, >>> so "0.000042," but at least that registers as a normal exchange rate, even >>> if it's less exact. So when I add money to my dong cash account by doing an >>> ATM withdrawal, those exchange rates are calculating automatically because >>> I always input the exact number of dong that I received. Maybe it >>> calculated and truncated from that as well, giving me zeroes all the time. >>> *** >>> ** >>> *But the Transaction Report with binary exchange rates is still confusing >>> to me. * >>> >>> *Let me know what you suggest.*** >>> ** >>> *Kind Regards,*** >>> **** >>> *Scott* >>> >>> > >>> > *Be Well,*** >>> > * *** >>> > *Scott*** >>> > <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >>> > On Jul 22, 2023, at 01:34, Scott Ellsworth <sc...@fastmail.us> wrote: >>> >> >>> >> Hi John, >>> >> >>> >> Every transaction is big enough to equal more than one cent. And the >>> >> dong cash register starts with an ATM withdrawal of 2 million dong. >>> >> >>> >> In the Price Database, which I was not familiar with before, I see three >>> >> entries, two of which are at zero value. The Account Summary now shows >>> >> "₫540,780.00 $0.00" but the transactions do usually have dollar >>> >> equivalent values: When I look at my Food account I see that the most >>> >> recent transactions were worth $1.18, $0.25, and $38.53. But I notice >>> >> one transaction from the 19th, a split transaction where the Food >>> >> component came out to zero and the number fields are simply blank on >>> >> that line, not with zeroes shown. The other parts of the transaction >>> >> were $6.19 spent from Assets:Cash:vn dong balanced against $3.18 spent >>> >> on Expenses:Health, so the transaction obviously does not balance. When >>> >> I go to the blank line for Expenses:Food and click on Jump, nothing >>> >> happens. But when I go to the Cash:vn dong account and find that >>> >> transaction, I see an amount for the food component, 549,000 dong, which >>> >> was missing in the Food account. >>> >> >>> >> This is confusing. I hope my file is not corrupted, since my financial >>> >> data is important to me. And it's strange that even after I created a >>> >> second dong cash account to test, the new account had the same exact >>> >> problems. >>> >> >>> >> Be Well, >>> >> >>> >> Scott >>> >> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >>> >> >>> >> ----- Original message ----- >>> >> From: john <jra...@ceridwen.us> >>> >> To: Scott Ellsworth <sc...@fastmail.us> >>> >> Cc: GnuCash user forum <gnucash-user@gnucash.org> >>> >> Subject: Re: [GNC] strange lack of exchange rates in a new currency cash >>> >> account >>> >> Date: Friday, July 21, 2023 23:24 >>> >> >>> >> Scott, >>> >> >>> >> Did you perhaps get the balance to 2M VND in small increments so that >>> >> the USD value of every transaction rounded to $0.00? That would have >>> >> prevented the price from being recorded, resulting in the symptoms you >>> >> describe. If you've been trying to use VND for several days you can look >>> >> at the price database entries to see if any of the earlier transactions >>> >> recorded prices. >>> >> >>> >> Regards, >>> >> John Ralls >>> >> >>> >>> On Jul 21, 2023, at 01:14, Scott Ellsworth <sc...@fastmail.us> wrote: >>> >>> >>> >>> Another strange thing: It might be starting to work normally now: I >>> >>> just entered a couple of transactions and accidentally entered the >>> >>> exchange rate as 23,600 instead of 1/23,6000. Now it's starting to show >>> >>> the dollar equivalent on the Account Summary, even after I went back >>> >>> and corrected the exchange rate on those two transactions. I'm not sure >>> >>> if it's fixed, but at least for right now it appears to be working >>> >>> normally again. >>> >>> >>> >>> Be Well, >>> >>> >>> >>> Scott >>> >>> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >>> >>> >>> >>> ----- Original message ----- >>> >>> From: Scott Ellsworth <sc...@fastmail.us> >>> >>> To: gnucash-user@gnucash.org >>> >>> Subject: strange lack of exchange rates in a new currency cash account >>> >>> Date: Friday, July 21, 2023 15:06 >>> >>> >>> >>> Dear fellow Gnucash users, >>> >>> >>> >>> I have a strange problem with a new currency account that I just added >>> >>> the other day: I created a cash account for Vietnamese dong (VND), and >>> >>> somehow it's not working with exchange rates. The two strange things >>> >>> I'm noticing are: >>> >>> 1. Every time I create a new transaction in this account, I have to >>> >>> type in an exchange rate manually. (With other cash accounts (other >>> >>> than USD, my default currency) an exchange rate always is remembered >>> >>> from earlier transactions.) >>> >>> 2. On my Account Summary report, I see the new account, which I've >>> >>> named "vn dong" and placed under Assets > Cash, and the number of dong >>> >>> that I have in cash, but the US dollar equivalent always shows up as >>> >>> zero. (I use "Cash" as a placeholder account, under which I have all my >>> >>> cash currencies including US dollars, euros, Japanese yen, etc.) Right >>> >>> now, for example, it shows "₫2,080,870.00 $0.00" but in dollars that >>> >>> should be about $88. >>> >>> >>> >>> I thought maybe the new account was somehow corrupted, so I tried >>> >>> creating a new one from scratch, but the same problem occurred again. >>> >>> >>> >>> The one thing that is different about this currency compared to all >>> >>> others for which I have cash accounts is that it's very tiny: It's >>> >>> about 23,600 dong per US dollar. Is Gnucash not able to handle such >>> >>> extreme exchange rates? >>> >>> >>> >>> Be Well, >>> >>> >>> >>> Scott >>> >>> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >>> >>> >>> >>> _______________________________________________ >>> >>> gnucash-user mailing list >>> >>> gnucash-user@gnucash.org >>> >>> To update your subscription preferences or to unsubscribe: >>> >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> >>> ----- >>> >>> Please remember to CC this list on all your replies. >>> >>> You can do this by using Reply-To-List or Reply-All. >>> > >>> > >>> > Be Well, >>> > >>> > Scott >>> > <<<< Scott Ellsworth || +1 (775) 386-2519 >>>> >>> > _______________________________________________ >>> > gnucash-user mailing list >>> > gnucash-user@gnucash.org >>> > To update your subscription preferences or to unsubscribe: >>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> > ----- >>> > Please remember to CC this list on all your replies. >>> > You can do this by using Reply-To-List or Reply-All. >>> >>> >>> >>> >>> >>> <Screenshot from 2023-07-24 11-27-56.png> _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
