Hi Bob

First, a matter of email list etiquette. Please always reply to the list email address (gnucash-user@gnucash.org) so that everyone can see your questions and answers.

Second, unfortunately I don't have any experience with either MAC or the GnuCash OFX/QFX importer, so I can't assist you with this particular problem apart from a couple of pointers: * Has the bank that provides the 4th credit card recently changed their IT systems? * Can you compare one of the failed OFX/QFX files to an earlier (successful) version, or to one from another bank? * There have been some changes to the OFX/QFX routines in GnuCash version 5 (https://gnucash.org/news.phtml) - perhaps you could try upgrading to the latest version? *Be sure to take a backup first*.

Hopefully someone else on this list can chime in with further suggestions.

Regards

Geoff
=====


On 8/04/2024 3:10 pm, R7 wrote:
Geoff,
I am using Ver 4.9, Build ID 4.9+(2021-12-18) of GnuCash.
My computer is a MAC M1 with Sonoma 14.2.1.
Problem: I have 4 credit cards where I go into each in order to download the transactions. I use OFX/QFX for my downloads. Three of the four work perfectly however on the fourth transaction-download, all the transactions download perfectly. I then allocate each transaction to an expense or income account. When I finished and all the transactions are in the green I hit the submit button and all of the transactions disappear as they should. Then I look over to my register for that particular credit card and all those transactions that I just submitted disappear. I then Iook throughout all my register and cannot find those transactions...they just went poof. It is strange it happens on only one credit card account. Please note, I have been using GnuCash for several years and have never had this problem up until now...it is most disturbing.
Can you help me?
Bob

On 4/7/24 8:19 PM, Geoff wrote:
Greetings Dr. Robert L. Kieffer, and welcome to the wonderful world of GnuCash!

Yes, you most certainly have come to the right place.  Just send through the following information:
* Your computer operating system type & version:
    (Windows 10 / Linux Mint 21.3 / macOS Sonoma / ...)
* Your version of GnuCash
    (Help -> About)
* Your question / problem

And, to paraphrase the former president you quoted, "Do you best, the Internet will do the rest."

Regards

Geoff
=====

On 8/04/2024 10:56 am, R7 wrote:
>I need some help with GnuCash..is this the place to get it?
>
>*R7eagle*
>
>Dr. Robert L. Kieffer
>
>Waukegan, IL.
>
>*r...@r7eagle.com*
>
>224-800-1128
>
>**
>
>/There is nothing new in this world, only history we do not know!/




*R7eagle*

Dr. Robert L. Kieffer

Waukegan, IL.

*r...@r7eagle.com*

224-800-1128



**

/There is nothing new in this world, only history we do not know!/






_______________________________________________
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.

Reply via email to