I do not know about jerks but have you looked here

http://www.google.com/analytics/urchin_software.html
http://www.google.com/analytics/support_locator.html

It looks like google owns urchin now and it is supported through a partner
network.


Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Marc Funaro
> Sent: Wednesday, December 07, 2005 10:57 AM
> To: IMail_Forum@list.ipswitch.com
> Subject: RE: [IMail Forum] WAY OT - Urchin 3 License/Install Wanted
>
>
> Sorry for the late response on this...  Been WAY too busy...
>
> We have a client running Urchin 3 on Solaris, migrating to Urchin 5 on
> Windows.  We've tried to reach Urchin, and my good tech support is all
> gone... Really really too bad.  Anyway, it appears there is no migration
> path -- the OS differences being the problem, not the version numbers.
> (Big-endian vs. Little-endian issues).
>
> I think we're stuck getting the client to collect their last
> quarter's worth
> of web traffic data at the old host, and then it all goes away, as Urchin
> folks have been jerks about responding, and there is no online
> documentation
> that would seem to indicate that what we need to do is possible.
> Strange...
> A platform-specific database package, in this day and age... Sad.
>
> Sad too that Urchin software division is singing their swan song at this
> point... With no support, it's a dead product for us.  Oh well...
>
> Thanks for the responses everyone!
>
> Marc
>
>     >   -----Original Message-----
>     >   From: [EMAIL PROTECTED]
>     >   [mailto:[EMAIL PROTECTED] On Behalf
>     >   Of Jeff Hitchcock
>     >   Sent: Monday, November 28, 2005 6:15 PM
>     >   To: IMail_Forum@list.ipswitch.com
>     >   Subject: RE: [IMail Forum] WAY OT - Urchin 3
>     >   License/Install Wanted
>     >
>     >   I'm running Urchin 5 just fine. What problems are you
>     >   having? (Just
>     >   curious)
>     >
>     >   Jeff Hitchcock - [EMAIL PROTECTED]
>     >
>     >
>     >   -----Original Message-----
>     >   From: [EMAIL PROTECTED]
>     >   [mailto:[EMAIL PROTECTED] On Behalf
>     >   Of Matrosity Hosting
>     >   Sent: Monday, November 28, 2005 4:42 PM
>     >   To: IMail_Forum@list.ipswitch.com
>     >   Subject: Re: [IMail Forum] WAY OT - Urchin 3
>     >   License/Install Wanted
>     >
>     >   they're slammed and useless trying to make it all work
>     >   correctly. We've been waiting on Urchin to send out
>     >   Version 6 for over a year but it's clear now what they
>     >   were working on all along.
>     >
>     >   S.J.Stanaitis wrote:
>     >
>     >   > I know Google bought Urchin and now offers it as a
>     >   freebie.  Might be
>     >   > something they can help with.  They call it "Google
>     >   Web Analytics."
>     >   >
>     >   > Marc Funaro wrote:
>     >   >
>     >   >> WAY OT:
>     >   >>
>     >   >> Does anyone know where I can find an old (Version 3)
>     >   version of
>     >   >> Urchin to purchase or borrow for a short period of
>     >   time?  We have a
>     >   >> client
>     >   hosting
>     >   >> with Verio, and Verio is at Urchin 3.  We've
>     >   transferred the client
>     >   >> to our servers, but we're running Urchin 5.  There's
>     >   no upgrade path
>     >   >> between
>     >
>     >   >> the
>     >   >> two, according to Urchin support -- not without the
>     >   original log
>     >   >> files to re-import.
>     >   >>
>     >   >> The client needs their old stats for only 3 or 4
>     >   more months.  Our
>     >   >> goal is to temporarily install Urchin 3 on a
>     >   workstation or small
>     >   >> local
>     >   server,
>     >   >> transfer the urchin database files as-is, and close
>     >   the $225 per
>     >   >> month Verio account.
>     >   >>
>     >   >> Anyone?
>     >   >>
>     >   >> Thanks for listening to my off-topic post! :)
>     >   >>
>     >   >> Marc
>     >   >>
>     >   >>
>     >   >> To Unsubscribe:
>     >   http://www.ipswitch.com/support/mailing-lists.html
>     >   >> List Archive:
>     >   >> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>     >   >> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>     >   >>
>     >   >>
>     >   >>
>     >   >>
>     >   >
>     >   >
>     >
>     >   To Unsubscribe:
>     >   http://www.ipswitch.com/support/mailing-lists.html
>     >   List Archive:
>     >   http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>     >   Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>     >
>     >
>     >   To Unsubscribe:
>     >   http://www.ipswitch.com/support/mailing-lists.html
>     >   List Archive:
>     >   http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
>     >   Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>     >
>
>
> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
> ---
> [This E-mail scanned for viruses by Declude Virus]
>
>
>

---
[This E-mail scanned for viruses by Declude Virus]


To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/

Reply via email to