Re: [IMail Forum] SMTP/log questions

[Eric Shanbrom]

I would need to see more of the log to determine why they thought the mailbox was full or other error,, As for SMTPD and SMTP.. SMTPD id the listener daemon which brings the messages into the server. SMTP is the delivery application (Queue Manager) which does the delivery of the spooled messages locally or remotely   Hope this helps Eric S ----- Original Message ----- From: Elliott Bujan To: imail_forum Sent: Thursday, February 16, 2006 9:24 AM Subject: [IMail Forum] SMTP/log questions I've been troubleshooting an issue where a sender received this message: This is the mail delivery agent at messagelabs.com. I was not able to deliver your message to the following addresses.   <ouruser@initialplants.com>: 209.48.99.242 failed after I sent the message. Remote host said: 552 Requested mail action aborted: exceeded storage allocation    MessageLabs sent me this: 2006-02-14 22:53:16.249685500 info msg 277111: bytes 7411 from sender@comcast.net qp 21775 uid 1001 2006-02-14 22:53:16.249755500 ref msg 277111: server-13.tower-15.messagelabs.com!1139957593!24704715!1 2006-02-14 22:53:16.250164500 starting delivery 14007: msg 277111 to remote ouruser@initialplants.com 2006-02-14 22:53:16.658353500 delivery 14007: failure: 209.48.99.242_failed_after_I_sent_the_message./Remote_host_said:_552_Requested_mail_actaborted:_exceeded_storage_allocation/| 209.48.99.242 PTR record: smtp.initialplants.com. [TTL 21600s] [A=209.48.99.242]   Because of time difference, the only entry close to their logs was this: 02:14 16:56 SMTPD(602f0163000005c9) [192.9.200.250] connect 63.210.62.243 port 53216 02:14 16:56 SMTPD(602f0163000005c9) [63.210.62.243] HELO mail15.messagelabs.com 02:14 16:56 SMTPD(602f0163000005c9) [63.210.62.243] MAIL FROM:<[EMAIL PROTECTED]> 02:14 16:56 SMTPD(602f0163000005c9) [63.210.62.243] RCPT TO:<[EMAIL PROTECTED]> 02:14 16:56 SMTPD(602f0163000005c9) [x] looking up initialplants.com in HOSTS 02:14 16:56 SMTPD(602f0163000005c9) [63.210.62.243] DATA I don't think this connection is complete and I don't see a QUIT command anywhere in the log file.  Also I don't see such an error anywhere in the file plus the mailbox is nowhere near 20% full!  I'll look under windows event viewer to find more info.   Also, I noticed something else:  what's the difference between the SMTPD and SMTP- ?   02:14 16:56 SMTPD(60290157000005c7) [ipaddress] D:\imail\spool\D60290157000005c7.SMD 107369 02:14 16:56 SMTPD(60290157000005c7) performing antispam checks 02:14 16:56 SMTP-(0000000000000000) Info - Adding Queue file D:\imail\spool\Q60290157000005c7.SMD 02:14 16:56 SMTP-(60290157000005c7) processing D:\imail\spool\Q60290157000005c7.SMD 02:14 16:56 SMTP-(60290157000005c7) [x] looking up hotmail.com in HOSTS and MX 02:14 16:56 SMTP-(60290157000005c7) [Att-Blk] Got Attachment Blocking Host Info for ourdomain.com   -------------------------------------------------------- Elliott Bujan Initial Tropical Plants voice: (847) 634 4250  ext. 99281 fax: (847) 634 6820 --------------------------------------------------------     ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________