same here, hope Kevin Gillis will answer this questions.... otherwise it seems to answer my question about the manner to force an upgrade.
marc At 20:53 27.10.2006, you wrote: > Does IPSwitch have stated life-of-product somewhere? > I ask because Imail 8.2 came out in April 28 of 2005 and was the first to > require "Activation" (?) > Was the condition of this activation an active support contract at the > time? And if so is one ordinarily included with the software at time of > purchase? > If, for example, one would ordinarily get a 1-year contract with > purchase, then that would mean that someone purchasing imail before April 28 > of 2004 would be excluded from this upgrade without purchasing a support > contract. That makes the life-of-product for an IPSwitch purchase only 2.5 > years. > I understand that "you don't pay for a support contract, you don't get > to call when it breaks" is a reasonable standard. And I understand that "you > don't get a support contract you don't get new features" is another okay > standard. > But this is not a feature or a user problem, this is a security > vulnerability. By refusing to release a patch for the basic functionality of > Imail 8.15, Ipswitch is going from flag-ship software to abandonware in 2.5 > years...which seems a little rough. > I understand that IPSwitch makes these products in order to make money > and that a small-office admin with a system that is good enough for her > needs, that her users know and like, and that doesn't change enough for her > to need spendy service-contracts stops making money for IPswitch if she > cannot be compelled to upgrade for by a marketing blitz, but Imail 8.15 > itself was only released in February of 2005...that's 18 months ago. 18 > months from THE-version to no-more-patches seems excessive. > How about a patch for 8.15 and a time-of-life mailling. "We will no > longer be supporting Imail 8.15 after January 31st, here are your > options"...instead of "Nah, we've just decided arbitrarily that it's too much > trouble". No warning, no nothing. Monday there's an exploit, Friday it's > expired, that's just the way it is. > ...I talked to techsupport this morning and was told personally that > nearly all of the cases of exploitation that they have seen have been of > version 8.15. > If SMTP was really so totally different between 8.15 and 8.22 then how > can it have the exact same vulnerability? but still be too different to fix? > If most of the people experiencing trouble are using 8.15 then how can it > not be worth it to release a patch for them? Even for basic Internet > Netiquette and reputation of the software this is not right. > All apologies if I missed the "8.15 will expire on" in my monthly > spamming and/or if this was in the fine-print when I clicked "Agree" (I > guess). > > > >----- Original Message ---- >From: Tripp Allen <[EMAIL PROTECTED]> >To: Imail_Forum@list.ipswitch.com >Sent: Friday, October 27, 2006 10:15:19 AM >Subject: RE: [IMail Forum] SMTP Exploit Scanning Going on NOW > >We are not currently planning a patch for 8.1X so you will need to upgrade. > >Tripp > > >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Beach Computers >Sent: Friday, October 27, 2006 12:25 PM >To: Imail_Forum@list.ipswitch.com >Subject: RE: [IMail Forum] SMTP Exploit Scanning Going on NOW > >Tripp, > >Is there anyone in Ipswitch that can CONFIRM this: > >If any of your customers are running 8.15 they have 2 options. >PAY and upgrade. >Stay vulnerable if not running any gateways. > >Your input is appreciated. > > > >Dave > >----------------------------------- >|Beach Computers | >|Affordable Hosting Solutions | >|<http://www.beachcomp.com>http://www.beachcomp.com | >=================================== >|Cheap Domain Warehouse | >|Get Your Own Dot! | >|<http://www.cheapdomainwarehouse.com>http://www.cheapdomainwarehouse.com| >---------------------------------- > >------------------------------------ >Disclaimer and confidentiality note: > >The contents of this communication are intended/meant only for addressee(s) >and may contain information that is privileged or otherwise confidential. >If you are not the intended recipient you are hereby notified that any >disclosure, copying, distribution or taking any action in reliance on the >contents of this information is strictly prohibited and may be unlawful. >The contents of this e-mail shall not be forwarded to any third party. If >you have received this electronic mail transmission in error, please delete >it from your system without copying or forwarding it, and notify the sender >of the error by reply email, so that the sender's address records can be >corrected. >Views and opinions are solely those of the sender unless clearly indicated >as being that of Beach Computers or any of it's affiliated companies. >Beach Computers cannot assure that the integrity of this communication has >been maintained or that it is free of errors, virus, interception or >interference. > > > >To Unsubscribe: ><http://www.ipswitch.com/support/mailing-lists.html>http://www.ipswitch.com/support/mailing-lists.html >List Archive: ><http://www.mail-archive.com/imail_forum%40list.ipswitch.com/>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: ><http://www.ipswitch.com/support/IMail/>http://www.ipswitch.com/support/IMail/ > > >To Unsubscribe: ><http://www.ipswitch.com/support/mailing-lists.html>http://www.ipswitch.com/support/mailing-lists.html >List Archive: ><http://www.mail-archive.com/imail_forum%40list.ipswitch.com/>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: ><http://www.ipswitch.com/support/IMail/>http://www.ipswitch.com/support/IMail/ > [Scanned for viruses by Declude] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
