Try creating the folder for them and deleting once more. It could be the web
admin isn't smart enough to know to delete the user even though the folder
doesn't exist.

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of SJ.Stanaitis
Sent: Monday, March 05, 2007 8:56 AM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Trouble deleting a user

 

Nope, plain old ordinary user.

 

Thanks,

Sam

 

SJ.Stanaitis - Network Administrator

Decorative Product Source E-commerce Network

  _____  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Monday, March 05, 2007 8:54 AM
To: Imail_Forum@list.ipswitch.com
Subject: Re: [IMail Forum] Trouble deleting a user

 

Were they an admin user?  In 8.x, admin users couldn't be deleted, and had
to first be changed to non-admin.


Darin.

 

 

----- Original Message ----- 

From: SJ.Stanaitis <mailto:[EMAIL PROTECTED]>  

To: Imail_Forum@list.ipswitch.com 

Sent: Monday, March 05, 2007 8:50 AM

Subject: RE: [IMail Forum] Trouble deleting a user

 

Not sure how different the new is from the old 8.x series, but you could try
deleting them from the registry.  I've had that problem on 8.22 on occasion
and deleting the user from the registry key for the domain seems to do it.

 

Thanks,

Sam

 

SJ.Stanaitis - Network Administrator

Decorative Product Source E-commerce Network

  _____  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sharyn Schmidt
Sent: Monday, March 05, 2007 8:45 AM
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] Trouble deleting a user

 

Hi, 

I'm having trouble deleting one of my users (Imail 2006.1) 

When I pull up the user admin page, browse to the user, check the box then
hit delete, it asks me if I'm sure I want to delete the user, then tells me
there is an error. It doesn't say what the error is, just that there is an
error. (is there somewhere I can look to see what the error is?)

When I browse to the user directory in Imail, there is no user folder for
the user I'm trying to delete. However, my mail server is still accepting
mail for this user.

I tried recreating the user folder manually, then deleting thru user admin
but that didn't work. 

Any suggestions? 

TIA, 
Sharyn 

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