That last part was a question and if I’m wrong then I’m sure someone would 
point that out. 

 

The bounces are when someone sends email to that domain. I think Dan may be 
correct about the old DNS at this point.

 

Regards,

 

Bill Foresman

Matrosity Hosting

www.matrosity.com

850-656-2644

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John T (lists)
Sent: Friday, May 11, 2007 1:27 PM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] backup mx

 

So you do not think you need to follow the instructions in the KB you posted?

 

Where is the bouncing occurring?

 

John T

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Foresman
Sent: Friday, May 11, 2007 9:55 AM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] backup mx

 

This still isn’t working as email is bouncing. I’ve added our server as 
secondary MX and added them to the host file. They’re not sending email through 
our server so I don’t think I need to relay anything for them?

 

Regards,

 

Bill Foresman

Matrosity Hosting

www.matrosity.com

850-656-2644

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dave Doherty
Sent: Friday, May 11, 2007 11:54 AM
To: Imail_Forum@list.ipswitch.com
Subject: Re: [IMail Forum] backup mx

 

Hi Bill-

 

Add the IP address in SMTP "Relay-for" and stop/start the SMTP service. Add the 
client's server to your HOSTS file, and that should do it. 

 

Unless you have a list of valid users, aliases, and lists maintained by the 
client's server, don't enter the domain into the IMail control panel. If you do 
have that info, be sure that everything is aliased to mail.customerdomain.com 
and that you also have mail.customerdomain.com in your hosts file pointing to 
the correct IP address.


-Dave Doherty
 Skywaves, Inc.
 97 Webster Street
 Worcester, MA 01603
 508-425-7176

 

 

 

 

----- Original Message ----- 

From: Bill Foresman <mailto:[EMAIL PROTECTED]>  

To: Imail_Forum@list.ipswitch.com 

Sent: Friday, May 11, 2007 10:21 AM

Subject: [IMail Forum] backup mx

 

I read through the KB article about being a backup mail server for someone and 
it doesn’t appear to be working as email is bouncing due to their server being 
down.

 

http://www.ipswitch.com/Support/ICS/guides/IMailServer/8_2/IMailUGHTML/Chapter%202%20config15.html#16443

 

It looks pretty straight forward but I must be missing something. Are there 
other things that need to be done for this to work?

 

Thanks,

 

Bill Foresman

Matrosity Hosting

www.matrosity.com

850-656-2644

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