You DNS probably needs more checking than I did, but basic info seems to
indicate the problem is most likely at their end. Somehow the DNS info you
publish is not what they are using, or something else is 'misdirecting' the
name to IP resolution so that they do not connect to your server. The
troubleshooting needs to happen on their end. A simple log of the server
trying to deliver to your domain, would be enlightening!
Nope, that domain name does not 'seem' to exist (I just tried to get an IP
or other record without success). Can't help if I don't have usable info!
Maybe when you know one of the domains, you can include it.
Daniel Donnelly
________________________________________________________
----- Original Message -----
From: "Jim Williams" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, April 03, 2001 1:43 PM
Subject: Re: [IMail Forum] delivery problems
> I've checked the logs repeatedly and have never found anything from them.
I
> also have not been able to get them to let me know exactly what the bounce
> message says! That makes it rather difficult to troubleshoot to say the
> least!
>
> Thanks for checking my setup out - makes me feel better!
> (if I remember correctly one of the places was tdmhmr.org - can't remember
a
> username.)
>
> Jim Williams
> Hardware/Software Tech.
> Tri-County MHMR
> [EMAIL PROTECTED]
>
>
> ----- Original Message -----
> From: Daniel Donnelly <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, April 03, 2001 11:19 AM
> Subject: Re: [IMail Forum] delivery problems
>
>
> > Jim,
> >
> > What error message do the senders get back, when trying to send to you?
> >
> > A telnet to your IMail server shows:
> > 220 X1 NT-ESMTP Server web.tcmhmrs.org (IMail 6.00 41021-1)
> > mail from: [EMAIL PROTECTED]
> > 250 ok
> > rcpt to:jim
> > 250 ok its for <jim>
> > rcpt to: [EMAIL PROTECTED]
> > 250 ok its for <[EMAIL PROTECTED]>
> > rcpt to: [EMAIL PROTECTED]
> > 550 not local host ipswitch.com, not a gateway
> >
> > Which looks OK to me. You are not an open relay (quick test) and IMail
> > recognizes your account and the complete email address. Looks like only
> the
> > senders error message may be a clue. Problem seems to be their end, not
> > yours. Check your IMail logs to see if there ever was a 'mail from: '
line
> > that has the senders domain. If you don't find that, then they never
> > connected to your IMail server! If you do, then you have some data that
> will
> > tell more about the transaction. Include all lines that have the
> transaction
> > number (in parens!) and we can tell you what happened.
> >
> > Daniel Donnelly
> > ________________________________________________________
> >
> >
> >
> > ----- Original Message -----
> > From: "Jim Williams" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, April 03, 2001 11:36 AM
> > Subject: Re: [IMail Forum] delivery problems
> >
> >
> > > I've ran into that same problem. We have two state organizations that
> > cannot
> > > send us email, and I haven't been able to find out why. Everyone else
> can
> > > send to us fine. Only thing I have been able to find out is that one
of
> > the
> > > places uses Exchange mail, but if it is set up properly I don't see
why
> > that
> > > would make any difference.
> > >
> > > Jim Williams
> > > Hardware/Software Tech.
> > > Tri-County MHMR
> > > [EMAIL PROTECTED]
> > >
> > >
> > > ----- Original Message -----
> > > From: Network Manager <[EMAIL PROTECTED]>
> > > To: IMail_Forum@list. ipswitch. com <[EMAIL PROTECTED]>
> > > Sent: Tuesday, April 03, 2001 10:05 AM
> > > Subject: [IMail Forum] delivery problems
> > >
> > >
> > > > I am getting reports that some emails are not getting through to my
> > > system.
> > > > I receive an SMTP Feed from my ISP. I have tested the system as
much
> as
> > I
> > > > can, and all mail that I send, seems to get through. I have sent
from
> > > > various accounts, and it all seems to reach the domain fine,
however,
> I
> > am
> > > > still getting reports that people have sent email, but they have not
> > been
> > > > delivered - or returned to the sender. I have taken my filters off
> > line,
> > > > but this has made no difference. This is the affected domain:
> > > >
> > > > humphry-davy.cornwall.sch.uk
> > > >
> > > > Any help appreciated. . . . .
> > > >
> > > > -----------------------
> > > > Jaysan Bunoomally
> > > > Network Manager
> > > > Humphry Davy School
> > > > Penzance, CORNWALL
> > > >
> > > >
> > > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > > to be removed from this list.
> > > >
> > > > An Archive of this list is available at:
> > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > > >
> > >
> > >
> > > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > > to be removed from this list.
> > >
> > > An Archive of this list is available at:
> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> > >
> >
> >
> > Please visit http://www.ipswitch.com/support/mailing-lists.html
> > to be removed from this list.
> >
> > An Archive of this list is available at:
> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> >
>
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
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>
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>
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