I had some issue with mail not being downloaded by OE (in pop) if they were marked as “read” in webmail or with an IMAP account…

Maybe this is the problem?  As soon as you mark the message as “unread” in webmail (or with IMAP) it fixes the problem…

 

-----------------------------------

Vincent Toussaint

Sys. Admin, Hybride

[EMAIL PROTECTED]

www.hybride.com

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe
Sent: Wednesday, May 04, 2005 10:09 AM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Missing

 

10 to 1 their mailbox (*.mbx) file had a virus in it and your virus scanner removed the whole thing or quarantined it.  Check your AV logs to see what it has done over the night.  And remove \imail\users and imail\spool from the scan.

 

Travis

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton
Sent: Tuesday, May 03, 2005 7:49 PM
To: [EMAIL PROTECTED] ipswitch. com
Subject: [IMail Forum] Missing

 

Hi,

 

I have quite a weird issue, concerning mail disappearing last night.

 

A few of the management team use Outlook Express to view email at home (using the "leave a copy on mail server" option).  They have been doing this for over a year now.

 

Emails that where received at their home have not been received on their work machines.  Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc).  But I also had people who had been checking their mail via webmail and the exact same issue has happened their.  - Just a coincidence, possibly.  But the people who reported the issue with webmail are extremely competent.  So now I'm left scratching my head wondering what happened.

 

There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning.  I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)???

 

Any suggestions about how to figure out where these message went? 

Lee Barton
Systems Administrator
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