Please reboot, try to connect them again, and after it fails run:
journalctl -b0 > journal.txt
and attach the resulting text file here.
Please also specify how long ago and in which Ubuntu release it was
working.
** Summary changed:
- I cant connect my bluetooth keyboard, mouse and jbl headpones
+ [RTL8822CE] I cant connect my bluetooth keyboard, mouse and jbl headpones
** Changed in: bluez (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2060555
Title:
[RTL8822CE] I cant connect my bluetooth keyboard, mouse and jbl
headpones
Status in bluez package in Ubuntu:
Incomplete
Status in linux-hwe-6.5 package in Ubuntu:
Incomplete
Bug description:
The keyboard and mouse are dell brand and they were able to connect to
my system and now they cannot. My headdpone are JBL ear pods and they
were able to be detected but never connected.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 6.5.0-27.28~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 8 09:42:46 2024
InstallationDate: Installed on 2024-03-31 (7 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64
(20240220)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: HP HP ProBook x360 435 G7
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-27-generic
root=UUID=35bab0c0-13e7-40a8-9606-02a74c223e18 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2023
dmi.bios.release: 13.0
dmi.bios.vendor: HP
dmi.bios.version: S80 Ver. 01.13.00
dmi.board.name: 8735
dmi.board.vendor: HP
dmi.board.version: KBC Version 09.2D.00
dmi.chassis.asset.tag: 5CG0340N3Z
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 9.45
dmi.modalias:
dmi:bvnHP:bvrS80Ver.01.13.00:bd03/24/2023:br13.0:efr9.45:svnHP:pnHPProBookx360435G7:pvr:rvnHP:rn8735:rvrKBCVersion09.2D.00:cvnHP:ct31:cvr:sku17G39UT#ABA:
dmi.product.family: 103C_5336AN HP ProBook x360
dmi.product.name: HP ProBook x360 435 G7
dmi.product.sku: 17G39UT#ABA
dmi.sys.vendor: HP
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 1C:BF:C0:C6:9F:CA ACL MTU: 1021:6 SCO MTU: 255:12
UP RUNNING PSCAN ISCAN INQUIRY
RX bytes:173926 acl:0 sco:0 events:4200 errors:0
TX bytes:58386 acl:0 sco:0 commands:1483 errors:0
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