https://www.nytimes.com/2024/02/19/opinion/part-time-workers-usa.html

Back in 2018, with an eye to writing a novel about low-wage work in
America, I got a job at a big-box store near the Catskills in New York,
where I live. I was on the team that unloaded the truck of new merchandise
each day at 4 a.m.

We were supposed to empty the truck in under an hour. Given how little we
made — I was paid $12.25 an hour, which I was told was the standard
starting pay — I was surprised how much my co-workers cared about making
the unload time. They took a kind of bitter pride in their efficiency, and
it rubbed off on me. I dreaded making a mistake that would slow us down as
we worked together to get 1,500 to 2,500 boxes off the truck and sorted
onto pallets each morning. When the last box rolled out of the truck, we
would spread out in groups of two or three for the rest of our four-hour
shift and shelve the items from the boxes we just unloaded.

Most of my co-workers had been at the store for years, but almost all of
them were, like me, part time. This meant that the store had no obligation
to give us a stable number of hours or to adhere to a weekly minimum. Some
weeks we’d be scheduled for as little as a single four-hour shift; other
weeks we’d be asked to do overnights and work as many as 39 hours (never
40, presumably because the company didn’t want to come anywhere close to
having to pay overtime).

The unpredictability of the hours made life difficult for my co-workers —
as much as if not more than the low pay did. On receiving a paycheck for a
good week’s work, when they’d worked 39 hours, should they use the money to
pay down debt? Or should they hold on to it in case the following week they
were scheduled for only four hours and didn’t have enough for food?



Many of my co-workers didn’t have cars; with such unstable pay, they
couldn’t secure auto loans. Nor could they count on holding on to the
health insurance that part-time workers could receive if they met a minimum
threshold of hours per week. While I was at the store, one co-worker lost
his health insurance because he didn’t meet the threshold — but not because
the store didn’t have the work. Even as his requests for more hours were
denied, the store continued to hire additional part-time and seasonal
workers.

Most frustrating of all, my co-workers struggled to supplement their income
elsewhere, because the unstable hours made it hard to work a second job. If
we wanted more hours, we were advised to increase our availability. Problem
is, it’s difficult to work a second job when you’re trying to keep yourself
as free as possible for your first job.

No wonder my co-workers cared so much about the unload time: For those 60
minutes, they could set aside such worries and focus on a single goal, one
that may have been arbitrary but was largely within our shared control and
made life feel, briefly, like a game that was winnable.

Many people choose to work part time for better work-life balance or to
attend school or to care for children or other family members. But many
don’t. In recent years, part-time work has become the default at many large
chain employers, an involuntary status imposed on large numbers of their
lowest-level employees. As of December, almost four and a half million
American workers reported working part time but said they would prefer
full-time jobs.

When I started working at the store, I assumed that the reason part-time
work was less desirable than full-time work was that by definition, it
meant less money and fewer or no benefits. What I didn’t understand was
that part-time work today also has a particular predatory logic, shifting
economic risk from employers to employees. And because part-time work has
become ubiquitous in certain predominantly low-wage sectors of the economy,
many workers are unable to find full-time alternatives. They end up trapped
in jobs that don’t pay enough to live on and aren’t predictable enough to
plan a life around.



There are several reasons employers have come to prefer part-time workers.
For one thing, they’re cheaper: By employing two or more employees to work
shorter hours, an employer can avoid paying for the benefits it would owe
if it assigned all the hours to a single employee.

But another, newer advantage for employers is flexibility. Technology now
enables businesses to track customer flow to the minute and schedule just
enough employees to handle the anticipated workload. Because part-time
workers aren’t guaranteed a minimum number of hours, employers can cut
their hours if they don’t anticipate having enough business to keep them
busy. If business picks up unexpectedly, employers have a large reserve of
part-time workers desperate for more hours who can be called in on short
notice.

Part-time work can also be a means of control. Because employers have total
discretion over hours, they can use reduced schedules to punish employees
who complain or seem likely to unionize — even though workers can’t legally
be fired for union-related activity — while more pliant workers are
rewarded with better schedules.

In 2005 a revealing memo written by M. Susan Chambers, then Walmart’s
executive vice president for benefits, who was working with the consulting
firm McKinsey, was obtained by The New York Times. In it she articulated
plans to hire more part-time workers as a way of cutting costs. At the
time, only around 20 percent of Walmart’s employees were part time. The
following year, The Times reported that Walmart executives had told Wall
Street analysts that they had a specific target: to double the company’s
share of part-time workers, to 40 percent. Walmart denied that it had set
such a goal, but in the years since, it has exceeded that mark
<https://united4respect.org/wp-content/uploads/2019/09/Part-Time-Full-Report-Web.pdf>
.

It’s not just Walmart. Target, TJX Companies, Kohl’s and Starbucks all
describe their median employee, based primarily on salary and role, as a
part-time worker. Many jobs that were once decent — they didn’t make
workers rich, but they were adequate — have quietly morphed into something
unsustainable.



One of the most surprising aspects of this movement toward part-time work
is how few white-collar people, including economists and policy analysts,
have seemed to notice or appreciate it. So entrenched is the assumption
that full-time work is on offer for most people who want it that even some
Bureau of Labor Statistics data calculate annual earnings in various
sectors by taking the hourly wage reported by participating employers and
multiplying it by 2,080, the number of hours you’d work if you worked 40
hours a week, 52 weeks a year. Never mind that in the real world few
workers in certain sectors are given the option of working full time.

The shift to part-time workers means that focusing exclusively on hourly
pay can be misleading. Walmart, for example, paid frontline hourly
employees an average of $17.50 as of last month and recently announced
plans to raise that to more than $18 an hour. Given that just a few years
ago, progressives were animated by the Fight for $15 movement, these
numbers can seem encouraging. The Bloomberg columnist Conor Sen wrote on
social media last year that “Walmart’s probably a better employer at this
point than most child care providers and a lot of the jobs in higher ed.”

The problem is that most Walmart employees don’t make $36,400, the
annualized equivalent of $17.50 an hour at 40 hours a week. Last year, the
median Walmart worker made 25 percent less than that, $27,326 — equivalent
to an average of 30 hours a week. And that’s the median; many Walmart
workers worked less than that.

Likewise, at Target, where pay starts at $15 an hour, the median employee
makes not $31,200, the annualized full-time equivalent, but $25,993. The
median employee of TJX (owner of such stores as TJ Maxx, Marshalls and
HomeGoods) makes $13,884 a year; the median Kohl’s employee makes $12,819.

Those numbers, though low, are nevertheless higher than median pay at
Starbucks, a company known for its generous benefits. To be eligible for
those benefits, however, an employee must work at least 20 hours a week. At
$15 an hour — the rate Starbucks said it was raising barista pay to in 2022
— 20 hours a week would amount to $15,600 a year. But in 2022 the median
Starbucks worker made $12,254 a year, which is lower than the federal
poverty level for a single person.



And this is after the post-Covid labor shortage, when pay for low-wage
workers rose faster than it did for people in higher income brackets.

Since my stint at the big-box store, where I ended up working for six
months, I’ve come to think that every time we talk about hourly wages
without talking about hours, we’re giving employers a pass for the subtler
and more insidious way they’re mistreating their employees.

>From the perspective of employers, flexible scheduling remains extremely
efficient. But that efficiency means reneging on the bargain on which
modern capitalism long rested. Since the passage of the Fair Labor
Standards Act during the New Deal era, employers have had to pay most of
their workers for 40 hours of work even when business was slow. That was
just the cost of doing business, a risk capitalists bore in exchange for
the upside potential of profit. Now, however, employers foist that risk
onto their lowest-paid workers: Part-time employees, not shareholders, have
to pay the price when sale volumes fluctuate.

To the extent that the shift to part-time work has been noticed by the
larger world, it has often undermined rather than increased sympathy for
workers. For decades, middle- and upper-class Americans have been
encouraged to believe that American workers are hopelessly unskilled or
lazy. (Remember when Elon Musk praised Chinese workers and said American
workers try to “avoid going to work at all”?) The rise in part-time work
seems on its face to support this belief, as white-collar workers,
unfamiliar with the realities of the low-wage work environment, assume that
workers are part time by choice.

It’s a bit rich. Policies undertaken to increase corporate profits at the
expense of workers’ well-being are then held up as evidence of the workers’
poor character. There is poor character at play here. It’s just not that of
workers.


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