This week the temporary local delivery postperson.  Dumped five neighbors worth 
of mail at one address.    We live on a cul de sac.

Good thing we are all friendly neighbors.   My neighbor ended up delivering it 
all.

And thank you Bruce for wrapping everything in plastic.   Because my usual 
postman walks the whole neighborhood to deliver.   and when it rains.   My mail 
gets soaked.    But not my posters.   :).

Ira



Sent via mobile.    Please excuse typos and autocorrects.

On Jul 23, 2021, at 10:46 PM, Susan Heim <filmfantast...@msn.com> wrote:



CAUTION: This email originated from outside of PBS. Do not click links or open 
attachments unless you recognize the sender and know the content is safe.


By the way, I put in a claim for at least the shipping costs to be refunded and 
was told there are no guarantees on shipping time.  While the representative I 
spoke with agreed
almost 5 months when I paid for 3 day is a bit much, she told me the policy is 
there are no guarantees on shipping time.

Sue

________________________________
From: MPB warehouse <wareho...@comic-art.com>
Sent: Saturday, July 24, 2021 2:39 AM
To: Susan Heim <filmfantast...@msn.com>; MoPo-L@LISTSERV.AMERICAN.EDU 
<MoPo-L@LISTSERV.AMERICAN.EDU>
Subject: Re: [MOPO] The Post Office has gone DRASTICALLY downhill the past few 
years especially NOW


if it sat in London, that has nothing to do with USPS, that's all Royal Post.


but it's regular now for foreign mail services to be taking this long and longer




On 7/23/2021 7:36 PM, Susan Heim wrote:
I had a customer in November order a poster for his wife for Christmas.  He 
paid for 3 day International Express shipping via USPS.  The poster sat in 
London for months and he finally
received the poster at the end of March.  I refunded his money and shipping as 
I felt horrible about it.  Luckily it was only a $125 poster.

Sue
Hollywood Poster Frames

________________________________
From: MoPo List 
<mopo-l@LISTSERV.AMERICAN.EDU><mailto:mopo-l@LISTSERV.AMERICAN.EDU> on behalf 
of Moviemem Original Movie Posters 
<johnr...@moviemem.com><mailto:johnr...@moviemem.com>
Sent: Saturday, July 24, 2021 2:29 AM
To: MoPo-L@LISTSERV.AMERICAN.EDU<mailto:MoPo-L@LISTSERV.AMERICAN.EDU> 
<MoPo-L@LISTSERV.AMERICAN.EDU><mailto:MoPo-L@LISTSERV.AMERICAN.EDU>
Subject: Re: [MOPO] The Post Office has gone DRASTICALLY downhill the past few 
years especially NOW


Hi Bruce

It’s hard to understand how USPS could damage your packages because you 
certainly pack well. I am finding USPS International Mail is incredibly slow at 
the moment and the tracking often shows packages going via Japan and even 
London. I now ask for UPS for shipping. They take around a week from the US to 
Australia and are very reliable (so far).



Regards



John



John Reid

Moviemem Original Movie Posters

www.moviemem.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.moviemem.com_&d=DwMGaQ&c=QX2OfGk7aRC3kh1nmtbeQQ&r=1ABCRTqq8ZKdvyai6WoqCObnYf2li9myHFS5WHeM88A&m=kyNLBLXtbS7cwBcY8LISjjLpk1DVIreL51ACI2l6r_E&s=ulKJy9SlK74g4JXaRDC5MLxzjTiLLVjKqOl1N7TPdgc&e=>

Like Us on 
Facebook<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_moviememmovieposters_-3Fhc-5Fref-3DSEARCH-26fref-3Dnf&d=DwMGaQ&c=QX2OfGk7aRC3kh1nmtbeQQ&r=1ABCRTqq8ZKdvyai6WoqCObnYf2li9myHFS5WHeM88A&m=kyNLBLXtbS7cwBcY8LISjjLpk1DVIreL51ACI2l6r_E&s=Tuye7_ItYb1fjWmhq8Vsx31bGdO7CSFxJkrVkTw-KXU&e=>

PO Box 92

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Australia

Phone: 0414 720 369



From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of Bruce 
Hershenson
Sent: 24 July, 2021 12:07 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU<mailto:MoPo-L@LISTSERV.AMERICAN.EDU>
Subject: [MOPO] The Post Office has gone DRASTICALLY downhill the past few 
years especially NOW



The U.S. Post Office has gone DRASTICALLY downhill the past few years, and that 
slide is accelerating dramatically. Packages sent Priority Mail now routinely 
take a week or more to arrive in the U.S., as opposed to 2 to 5 days a couple 
of years ago.

Packages sent outside the U.S. fare far worse. They often take a month or more, 
and usually there is no tracking during that time (or sometimes false tracking 
of places it has never been).

But worst of all is the DAMAGE. Anyone who has ordered from my company, 
eMoviePoster.com, KNOWS we use the strongest tubes of anyone. Until last year, 
we only had two or three damaged packages each year, out of the 25,000 or so we 
send each year!

In the past year, we have had around ten times that. It still is a VERY tiny 
percentage of the total we send (around one tenth of one percent), which is a 
tribute to how strong our tubes and boxes are), but when the rate goes up ten 
times after 30 years of no change, you KNOW they are doing something VERY wrong 
in how they handle tubes and packages.

We sent a tube back in March. The customer received it crushed, and worse yet, 
the mailman dropped the crushed tube off at the customer's front door, rang the 
doorbell and left.

He later that day received an email saying that he had accepted the tube and 
had signed for it, and that was a lie (the customer has the ring video doorbell 
that proves otherwise).

He sent us pictures of the crushed tube, and we filed the claim. First the Post 
Office said we needed pictures of the damage, and we sent pictures of the tube 
and damaged posters.

Next they said we needed to prove the customer had paid what we said. We sent a 
copy of the invoice, and they said that was not sufficient. We sent the a copy 
of his payment, and they accepted that.

But now they sent a new letter stating they looked at our images of the crushed 
tube and have determined we did not use a strong enough tube, so they are 
denying our claim, and suggest we double tube all orders in the future! 🙁

I KNOW we used a tube stronger than 99% of the tubes anyone else does, and that 
they simply never want to pay any insurance claims, even though they love 
taking the insurance money.



So the Post Office crushed a super-strong tube, lied about the customer signing 
for it, delayed my rightful claim for months, and then denied it and told me to 
use double tubes!

I am thinking a FAR better suggestion is that we switch ALL our business 
(15,000 to 25,000 tubes and packages a year) to UPS and Fed Ex!



If anyone else reading this wonders WHY the Post Office is going broke, the 
above surely is instructive as to why. And please feel free to share this with 
anyone and everyone who ever mails or receives any packages or tubes through 
the USPS. 🙁





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