Romanator wrote:
> Alan Shoemaker wrote:
> > Romanator wrote:
> > > Hi list and Mandrake Support,
> > >
> > > I am very disappointed. It appears that I have a bad
> > > Boot Core System Boot CD. The light on the CD stays on
> > > for about 10 minutes followed by and error message:
> > > An error occurred nothing found while parsing
> > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > >
> > > How do I get a replacement?
> > >
> > > Roman
> > > Registered Linux User #179293
> > > This email is powered by the Tux Email Utility
> > >
> > > > On Monday 11 June 2001 20:45, you wrote:
> > > > > Hi everybody,
> > > > >
> > > > > Well, I just received the new Powerpack and I
> > > > > cannot get it installed. I was running expert mode.
> > > > > In fact the first RAM disk crapped out and I was
> > > > > prompted to retry again by pressing the [enter]
> > > > > key. After partitioning /boot / /usr /swap  and
> > > > > /home, the Boot Disk was searching the programs to
> > > > > install, the motor stopped while the light on CD
> > > > > was still on, and the following error message
> > > > > appeared:
> > > > >
> > > > > Error Message
> > > > > An error occurred nothing found while parsing
> > > > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > > > > What the heck is going on? My beta installed
> > > > > instantly. I can't get anything installed from the
> > > > > Powerpack!!
> > > > >
> > > > > Any ideas?
> >
> > The instructions for getting bad media replaced are
> > locatedin in a small brochure (CD sleeve sized) packed
> > with the CD's (has tux on the front) and it says:
> >
> > REPLACEMENT MEDIA
> >
> > If you need a replacement disc due to damaged
> > product, you can obtain a replacement within
> > 90 days of your purchase date. Send the
> > damaged product, acopy of the sales receipt,
> > and a letter briefly explaining the problem
> > to:
> >
> > User Services
> > Macmillan Software
> > 201 W. 103rd Street
> > Indianapolis, IN 46290
> > --
> > Alan
>
> Hi Alan,
>
> I have to register it today on the Mandrake web site first,
> yes? Shouldn't I report this to Mandrake so that it can be
> logged? And, should I send the entire package back?
>
> Shipping or Mailing
> Is US Post preferable?
>
>
> Roman
> Registered Linux User #179293
> This email is powered by the Tux Email Utility

Roman....do what Civileme says.  You see I was going under 
the assumption that all Powerpacks in North America were 
manufactured by Macmillan which I find is not true if you buy 
from our website.  So, do what Civileme bids you and you 
can't go wrong. :)
-- 
Alan

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