On Oct 23, 2020, at 11:06 AM, Robert Stocker <kneadtok...@gmail.com> wrote:
> 
> Thanks again for your patience. I'm still learning how to deal with systemctl 
> myself (and starting from, I'm sure, a much lower level of understanding), so 
> if I've neglected to restart or start something, please let me know.
> 
> I made the change to /etc/nut/upsd.conf.
> I restarted upsdrvctl, which reported back:
> Network UPS Tools - UPS driver controller 2.7.4
> Network UPS Tools - Generic HID driver 0.41 (2.7.4)
> USB communication driver 0.33
> Using subdriver: CyberPower HID 0.4
> 
> /root/ups-info still returns
> Unable to retrieve UPS information

I can't speak to the ups-info script (I might have missed where that came from 
- wasn't in the zip file from the RPi forum thread), but there are three basic 
components needed for NUT monitoring and shutdown:

* the driver (which it looks like upsdrvctl is starting)
* the network server (upsd; probably not running?)
* the monitoring and shutdown client (upsmon)

The easiest way to tell if upsd is working is to run "upsc -l" on the same 
system, which will list the NUT UPS names, and then run e.g. "upsc mge" 
(replacing "mge" with the name returned by "upsc -l").

If you run systemctl, you should see something like this:

$ systemctl |grep nut-
nut-driver.service      loaded active running   Network UPS Tools - power 
device driver controller                                                    
nut-monitor.service     loaded active running   Network UPS Tools - power 
device monitor and shutdown controller
nut-server.service      loaded active running   Network UPS Tools - power 
devices information server

For each service that isn't running, try e.g. "systemctl start nut-server" and 
if that is not successful, you should be able to get more information from 
"systemctl status nut-server".
> 
> Here's the updated (and again truncated) output of sudo /lib/nut/usbhid-ups 
> -DD -a <devicename>

^ This debug output is from the driver talking to the hardware. We won't need 
to look at that again unless there is an issue at that layer. If there is, and 
we need to revisit that layer, please gzip and attach the output.


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