Dear Charles, thanks for your quick answer and your information! I didn't know there is a difference in the PR-series between old and new. So thanks for this valuable information!
usbconfig dump_device_desc shows:
ugen0.2: <CyberPower Systems product 0x0601> at usbus0, cfg=0 md=HOST spd=LOW
(1.5Mbps) pwr=ON (50mA)
bLength = 0x0012
bDescriptorType = 0x0001
bcdUSB = 0x0110
bDeviceClass = 0x0000 <Probed by interface class>
bDeviceSubClass = 0x0000
bDeviceProtocol = 0x0000
bMaxPacketSize0 = 0x0008
idVendor = 0x0764
idProduct = 0x0601
bcdDevice = 0x0200
iManufacturer = 0x0003 <CyberPower Systems>
iProduct = 0x0001 <retrieving string failed>
iSerialNumber = 0x0000 <no string>
bNumConfigurations = 0x0001
Right now, I selected " Cyber Power Systems ups 3 OR2200LCDRM2U USB
(usbhid-ups)" in the dropdown menu, in order to shift away from
powerpanel-driver to usbhid-driver.
However, when choosing this driver, freenas shows this log:
Nov 10 23:04:45 storageunit upsd[17599]: mainloop: Interrupted system call
Nov 10 23:04:45 storageunit upsmon[17621]: upsmon parent: read
I guess, interrupted system call shows up, because FreeNAS is already trying to
"read" a response from the battery from the previous attempt, however is still
waiting? So, basically, the output is "upsmon parent: read"... however, this is
all and there is no further output. But I think, there should be further
output, shouldn't it? (some sort like "link established successfully").
Meanwhile I tried connecting the UPS PR2200ELCDRT2U to pfSense system. However,
I'm receiving the same error there, too.
Nov 10 13:59:45 upsmon 49323 Poll UPS
[PR2200ELCDRT2U] failed - Driver not connected
Nov 10 13:59:40 upsmon 49323 UPS PR2200ELCDRT2U
is unavailable
Nov 10 13:59:40 upsmon 49323 Poll UPS
[PR2200ELCDRT2U] failed - Driver not connected
Nov 10 13:59:35 upsmon 49323 Communications with
UPS PR2200ELCDRT2U lost
Nov 10 13:59:35 upsmon 49323 Poll UPS
[PR2200ELCDRT2U] failed - Driver not connected
Nov 10 13:59:35 upsd 49831 User monuser@127.0.0.1 logged
into UPS [PR2200ELCDRT2U]
Nov 10 13:59:33 upsd 49831 Startup successful
Nov 10 13:59:33 upsd 49649 Can't connect to UPS
[PR2200ELCDRT2U] (usbhid-ups-PR2200ELCDRT2U): No such file or directory
(newest entry is at top)
In pfSense, there was no option to select "powerpanel" as driver, so I *had* to
use usbhid. I think it shows the same result like freenas. It is trying to
establish a link, however, it gets refused immediately.
So, back to FreeNAS, after selecting usbhid as driver, I ran following commands
from shell:
- upsc PR2200ELCDRT2U@localhost
- upscmd -l PR2200ELCDRT2U
- upsrw PR2200ELCDRT2U@localhost
And here ist he output:
-----------------------------------------------------------------------------------------------------------
upsc PR2200ELCDRT2U@localhost
battery.charge: 100
battery.charge.low: 35
battery.charge.warning: 20
battery.mfr.date: CyberPower Systems
battery.runtime: 7980
battery.runtime.low: 592
battery.type: PbAcid
battery.voltage: 53.8
battery.voltage.nominal: 48
device.mfr: CyberPower Systems
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: /dev/ugen0.2
driver.parameter.synchronous: no
driver.version: 2.7.4
driver.version.data: CyberPower HID 0.4
driver.version.internal: 0.41
input.transfer.high: 259
input.transfer.low: 206
input.voltage: 235.0
input.voltage.nominal: 230
output.voltage: 235.0
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 12
ups.mfr: CyberPower Systems
ups.productid: 0601
ups.realpower.nominal: 1980
ups.status: OL
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764
-----------------------------------------------------------------------------------------------------------
upscmd -l PR2200ELCDRT2U
Instant commands supported on UPS [PR2200ELCDRT2U]:
beeper.disable - Description unavailable
beeper.enable - Description unavailable
beeper.mute - Description unavailable
beeper.off - Description unavailable
beeper.on - Description unavailable
load.off - Description unavailable
load.off.delay - Description unavailable
load.on - Description unavailable
load.on.delay - Description unavailable
shutdown.return - Description unavailable
shutdown.stayoff - Description unavailable
shutdown.stop - Description unavailable
test.battery.start.deep - Description unavailable
test.battery.start.quick - Description unavailable
test.battery.stop - Description unavailable
-----------------------------------------------------------------------------------------------------------
upsrw PR2200ELCDRT2U@localhost
[battery.charge.low]
Description unavailable
Type: STRING
Maximum length: 10
Value: 35
[battery.runtime.low]
Description unavailable
Type: STRING
Maximum length: 10
Value: 592
[input.transfer.high]
Description unavailable
Type: STRING
Maximum length: 10
Value: 259
[input.transfer.low]
Description unavailable
Type: STRING
Maximum length: 10
Value: 206
[ups.delay.shutdown]
Description unavailable
Type: STRING
Maximum length: 10
Value: 20
[ups.delay.start]
Description unavailable
Type: STRING
Maximum length: 10
Value: 30
-----------------------------------------------------------------------------------------------------------
However, I have to admit, I'm unsure, if all this output is sufficient and
correctly? As far as I remember, when using my old CP1500, there was some sort
of status message showing that the link between FreeNAS and the battery was
established successfully, however, the only thing I receive now at this point
is "upsmon parent: read". I'm a bit unsure, what this means?
Thanks so much for all your help!
Cheers,
Chris
-----Ursprüngliche Nachricht-----
Von: Charles Lepple [mailto:clep...@gmail.com]
Gesendet: Freitag, 10. November 2017 15:00
An: Christoph Lampl <ch...@weeone.de>
Cc: nut-upsuser@lists.alioth.debian.org
Betreff: Re: [Nut-upsuser] Cyberpower PR2200ELCDRT2U
[please use reply-all to include the list. thanks!]
> On Nov 9, 2017, at 9:19 PM, Christoph Lampl <ch...@weeone.de> wrote:
>
> Hey guys, :)
>
> recently, I installed Cyberpower PR2200ELCDRT2U, however, I have not managed
> to get this UPS working with FreeNAS 11, yet.
>
> According to compatibility list, PR2200 should work fine, when using
> powerpanel driver:
> http://networkupstools.org/ddl/Cyber_Power_Systems/
> http://networkupstools.org/ddl/Cyber_Power_Systems/PR2200.html
Looking at the PR6000LCD... entry, it looks like PR*LCD models might be
different than the older PR* ones.
What do you get from "sudo usbconfig dump_device_desc"? (You can trim any
non-UPS data - I'm mostly interested in idVendor and idProduct. Also, if you
don't want to share the full serial number, it would be good to know how many
characters there are.)
I suspect this UPS will work with the usbhid-ups driver, or if not, it can be
made to work with minor NUT configuration changes. I forget how you choose a
"generic" USB connection in FreeNAS - maybe someone else can chime in on that
point?
> However, when trying to establish a connection between battery and FreeNAS
> Server, either using usb cable or serial cable, I receive the same error
> messages in the console of FreeNAS:
>
> Nov 10 03:01:37 storageunit root: /usr/local/etc/rc.d/nut: WARNING:
> failed precmd routine for nut
^ This command probably indicates that the NUT driver failed to start, so the
NUT upsd process probably will not start, either.
> Nov 10 03:01:37 storageunit upsmon[8817]: UPS [PR2200ELCDRT2U]:
> connect failed: Connection failure: Connection refused Nov 10 03:01:37
> storageunit upsmon[8817]: Communications with UPS PR2200ELCDRT2U lost
^ upsmon "Connection refused" errors (on FreeNAS, or other connections to
localhost) are usually a consequence of upsd not starting, so this should
resolve itself once you can get the driver running.
> I tried connecting to PR2200 using a Laptop with preinstalled Cyberpower
> Personal Edition. Everything is working fine at this point and the software
> displays battery details correctly! However, as soon as I try to establish a
> connection between FreeNAS and Cyberpower PR2200, I receive these error
> messages. I spent many hours in reconfiguring and trying new/different ports,
> however, it looks like I’m going in the wrong direction, because I can’t get
> this battery communicating with FreeNAS correctly.
I doubt this will be an issue here, but I would recommend choosing the port you
want to ultimately use (serial, USB, network) and making sure that it still
works with Cyberpower's software before switching to NUT. Some older UPSes (and
likely not even from Cyberpower) did not deal well with switching between
ports, and required a power cycle to switch.
> OS Name and Version: FreeNAS 11.0U4, no custom modifications
> Cyberpower PR2200 Firmware: 4.520
> RMCARD205 Firmware: 1.0.9
for reference, I think this version of FreeNAS includes NUT 2.7.4.
If this works with a different driver, would you please send a snapshot of the
information you get from upsc, upscmd and upsrw as mentioned here?
http://networkupstools.org/stable-hcl.html#footnotes
Thanks!
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