Hello Here are some elements from Tahiti (which is the same than in France) :
- When a customer returns a product, the refund price should be the same as the invoiced price (do not forget the POS sales that make tickets) BUT if the product is damaged, the salesman could negotiate a refund price < invoice (or ticket) price. On the other hand, it is strictly forbidden to have a refund price > invoice (or ticket) price. - Be careful with the average prices ! In a customer return scenario, the price to be used for the average price calculation should not be the refund price but the cost price at the time when the product was sold (see https://bugs.launchpad.net/openobject-addons/+bug/613286). So this cost price should be stored somewhere during the sale workflow. Regards -- Refund Invoice takes the actual price of the products to make the cost of sales move https://bugs.launchpad.net/bugs/527120 You received this bug notification because you are a member of OpenERP Accounting Experts, which is a direct subscriber. Status in OpenObject Addons Modules: Confirmed Bug description: Whenever you make a Refund Invoice (in my country, aka Credit Notes) for a sale, and the client send back some products, the accounting move for the cost of sale (using anglo-saxon account mode) made by openerp takes into account the last (current) cost of sale - in my case the last (current) average price- of the product and not the previous one used when sale was made, this happens whenever there have been a purchase in the meantime,with different prices for the products involved, between the sale and the credit note. The accounting people has advised me that the cost of sale should be the same one when the product was invoiced and not the current one. They say this should be the correct behaviour for the Refund Invoice and not the one used right now, because if the full sale is refunded then there will be mismatches between the movelines for the cost of sale in the Client Invoice account move and the Refund Invoice Account Move Thank in advance for your attention, _______________________________________________ Mailing list: https://launchpad.net/~openerp-expert-accounting Post to : openerp-expert-accounting@lists.launchpad.net Unsubscribe : https://launchpad.net/~openerp-expert-accounting More help : https://help.launchpad.net/ListHelp