Hi, 07.03.2016 17:16 - dhils...@performair.com schrieb: > I had a technician close a ticket with a state of "closed unsuccessful," > when in fact it should have been "closed successful." > > Where can I go in the tables to change that?
I would never change in the tables (via SQL) Click on a action to modify the state (for example phone call outbound) and close it successfull. -- Florian
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